Samuel Ng

Experience

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  VicSuper

  Jun 2017 - Jun 2017

  Work Experience Information Technology Help Desk Support

  - Cleaning and reimaging Computers- Learning and fixing computers- Engaging with employees to fix computer problems

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  M A Johnson Pharmacy

  Jul 2017 - Jul 2017

  Work Experience Pharmacy Assistant

  - Taking customers scripts- Assisting pharmacists in organising prescription medicine- Restocking prescription medicine- Placing tablets in cases for aged care patients- Restocking and cleaning shelves- Using the cash register

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  McDonald's

  Oct 2017 - Oct 2021

  Experienced leader and commutator who provided exceptional customer service and managed customer orders of store products. Working with numerous managers and crew members encouraging them to perform to their best ability. Responsible for supervising all crew members on shift, maintaining a positive work environment, identifying safety risks and hazards, cash management, food safety, and monitoring profit level. Supervised, trained, coached, and delegated tasks to new and experienced crew members. Show less

  • Shift Manager

    Nov 2020 - Oct 2021

  • Crew Trainer

    Dec 2018 - Nov 2020

  • Team Member

    Oct 2017 - Dec 2018
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  Monash Marketing Students'​ Society (MMSS)

  Aug 2021 - Jul 2023

  Responsible for developing and managing engagement and looking for sponsorship from companies to support the student run club. Liaised with Monash University's Department of Marketing to organise events with the Monash Marketing Student Society alumni. Co-ordinating and supporting the committee's recruitment process, onboarding newcomers to the committee, mediates committee disputes, running and hosting committee events and ensuring all committee members are looked after. Assists Professional Directors in the organisation and planning of all professional events. Helps facilitate and manage platforms for professional student development.

  • Partnership Manager

    Sept 2022 - Jul 2023

  • Human Resource Manager

    Sept 2021 - Dec 2022

  • Professional Co-ordinator

    Aug 2021 - Mar 2022
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  ZARA USA

  Dec 2021 - Apr 2023

  Operations and sales assistant

  Working in a fast-paced retail environment assisting customers while having high organisational skills, key attention to detail, and presentation of clothing.

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  ANZ

  Oct 2022 - Oct 2023

  Banking Consultant
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  Deloitte

  Jan 2023 - Feb 2023

  Vacationer- HR Technology and Transformation

  Consultant- HR Transformation Advisory

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  Samsung Electronics

  Feb 2023 - now

  Experience Consultant
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  Coach

  Nov 2023 - Feb 2024

  Sales Advisor
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  Deloitte

  Mar 2024 - now

  Analyst

  Consulting- Technology and Transformation, HR Transformation Advisory, HR Strategy and OperationsCollaborated with cross-functional teams to support various engagements focused on HR Operating Model and HR Process Design, ensuring alignment with the client's organisational goals and strategic objectives.Facilitated and led workshops and co designed HR Process Maps with senior client stakeholders, guiding discussions to identify pain points, business requirements and solutions tailored to their target state.Analysed and mapped current HR processes, identifying areas for improvement, automation, and alignment with best practices, driving efficiency and effectiveness within HR functionsProvided continuous support throughout project phases, ensuring client satisfaction Show less