Bryce Christensen

Experience

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  Playground Destination Properties

  Jan 2001 - Jan 2002

  Sales Operations Manager
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  Clearly Wireless

  Jan 2002 - Jan 2004

  General Manager
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  T-Mobile

  Jun 2004 - May 2015

  • All aspects of business development: - Hunting for new partners - Working hand in hand with corporate legal team in writing new partner contracts - Negotiating terms with partners - Executing negotiated and signed contracts - Holding partners accountable to contract terms• Completely changed the existing program and implemented changes that allowed for increased productivity with no increase in headcount.• Winners Circle Award Recipient• Every one of my direct reports over achieved their annual individual quota all 3 years I was in the role• Responsible for all partner sales nationwide for T-Mobile through indirect sales channel/VAR• Remotely managed a team of account managers responsible for growing sales volume via nationwide footprint of channel partners/re-sellers/VAR• Created qualifying criteria for partners/re-sellers/VARs.• Established internal relationships needed to support channel growth (credit, sales ops, senior leadership, call center managers, legal, contracts and others)• Responsible for creating new programs from idea to planning, business development, contract negotiations (internal and external) & implementation• Responsible for creating and launching direct fulfillment program from the ground up (drop ship process, business development, contract creation, contract negotiation, training program, etc.)• Responsible for recruiting, negotiating and signing on partners nationally. Show less • 2008 Percent to quota of 123% (Promotion received and quota increased by 157%)• 2009 Percent to quota of 126% (Promoted to national management role at the start of Q4)• Public Sector/Government and Mid-Market sales• One of five Major Account Executives nationally who created new B2B sales training methodology (CORE) for B2B channel• Member of core team to investigate CRM/SFA tool for business channel. Participated from start to finish of investigation and design leading to rollout. Managed relationship with Microsoft during investigation. (Project lasted one year)• Participated in multiple other projects (removal of mail-in-rebates for business customers, new proposal letters and template, quote tool, etc.) Show less

  • Sr. Manager Business Sales

    Oct 2012 - May 2015

  • National Field Sales & Program Manager - Partner Sales/Management - Channel Management (VAR)

    Oct 2009 - Oct 2012

  • Major Account Executive

    Jan 2008 - Oct 2009

  • Account Executive

    Jun 2006 - Jan 2008

  • Asisstant Retail Store Manager

    May 2005 - Jun 2006

  • Retail Sales Rep

    Jun 2004 - May 2005
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  Vivint Solar

  May 2015 - Apr 2016

  • Started new sales team in a new sales channel• Responsible for recruiting, hiring, training and mentoring team• Responsible for increasing operational efficiencies and finding new routes to market • Implementing new programs and processes to improve sale to install ratio

  • National Field Sales Manager

    Feb 2016 - Apr 2016

  • Senior Sales Manager

    May 2015 - Feb 2016
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  Elwood Staffing Services, Inc.

  Apr 2016 - Jul 2017

  National Business Development Manager (Enterprise Sales)

  Responsible for supplying Enterprise customers with reliable, flexible and innovative staffing solutions.Specialized in Light Industrial (manufacturing & logistics) and Oil & Gas.

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  T-Mobile

  Jul 2017 - now

  - Lead team that implements large value deals for Enterprise/Strategic/Government and SMB accounts- Developed & deployed capacity measurements used to measure workload, forecast capacity, and give insights into business to all data driven decisions across the organization. - Responsible for relationship management and process improvement with sales directors across all segments of business- Responsible for creating and driving team vision aligned with organizational goals & direction- Build strategy around Implementation helping make T-Mobile for Business is the fastest growing channel within the company. - Provide world class support for these transitions by offering a customized level of support for each client aligned with channel strategy. - Support everything from customized porting solutions, MDM, partner sales, customized devices to multi-thousand unit deployments. - Focusing on Customer Experience (CX) we have successfully improved our NPS (net promoter score) to world class levels. - Work directly with sales leaders at all levels to ensure the value of implementation is brought to every stage of the sales cycle. We are here to support our sales teams and front-line customers beginning during pre-sale proposal meetings through project completion Show less Focused on Strengthening the T-Mobile for Business Sales Organization:- Sales Enablement - Change Management- Curriculum Design- Responsible for Sales Deployment workstream for B2B (T-Mobile for business) during T-Mobile/Sprint merger. This work touched everything that needed to happen to join these two large B2B sales force's- Lead project team of roughly 30 total contributors from both T-Mobile & Sprint leading up to formal approval of merger (work began roughly 18 months before the merger was approved and executed on.) -Worked daily with anti-trust attorneys representing both T-Mobile & Sprint to ensure that no anti-competitive practices occurred.- Continued owning training strategy and design during this time Show less

  • Sr. Manager, Business Sales Implementation (TFB Operations)

    Dec 2020 - now

  • Sr. Manager, Sales Operations & Enablement (Sprint/T-Mobile M&A Sales Deployment Workstream Owner)

    Jul 2018 - Dec 2020

  • Sales Operations Manager - T-Mobile for Business (Training Strategy and Curriculum Design)

    Jul 2017 - Jul 2018