Michael Starkus

Experience

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  Canadian Tire Corporation

  Apr 2013 - Jul 2017

  Sales Representative

  In my role within the retail sector, I excelled in providing congenial customer service, creating a welcoming and enjoyable shopping experience for our valued customers. My dedication to product knowledge and personalized recommendations contributed significantly to boosting in-store sales, enhancing customer satisfaction, and driving business growth. I actively participated in upholding the health and safety standards of both customers and fellow staff members, prioritizing a secure and hygienic environment. Additionally, I played an integral role in fostering a collaborative teamwork environment, promoting effective communication, and contributing to a cohesive and efficient work atmosphere within the store. Show less

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  Paladin Security Group Ltd

  Aug 2017 - Dec 2021

  As a Team Lead, I oversaw the supervision of management-initiated active attacker and lockdown drills, ensuring our institution was well-prepared to address a variety of security threats. I maintained a commitment to professional growth by actively participating in course certifications and engaging with relevant professional membership organizations. Additionally, I successfully organized, coordinated, and managed high-profile events, acting as a vital liaison with social event coordinators to guarantee a safe and secure environment for all attendees. My dedication to proactive security measures and continuous improvement played a crucial role in maintaining a high standard of safety within the college or institution. Show less In my role as a Security Guard, I have consistently worked closely with faculty, students, and staff to ensure the provision of effective security services with a strong emphasis on a customer service approach within the College community.I take pride in generating and maintaining incident reports, following up diligently with my supervisor to ensure that all security matters are properly addressed. My dedication to excellence and commitment to the security profession have been recognized through achievements like the Paladin Star and Paladin Leadership awards. Show less

  • Security Team Lead

    Mar 2018 - Dec 2021

  • Security Guard

    Aug 2017 - Mar 2018
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  Paragon Security

  Dec 2021 - Aug 2022

  Security Team Lead
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  GardaWorld

  Aug 2022 - Mar 2024

  Campus Supervisor
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  Paragon Security

  Mar 2024 - now

  As a Shift Supervisor, my primary responsibilities include training and evaluating security guards in emergency response procedures, college policies, and government regulations to ensure a safe and compliant environment. I also dedicated efforts to instilling a professional customer service mindset among the security team to enhance overall security services. In addition, I facilitated seamless inter-departmental communication between the front office and security to optimize response coordination. Finally, I oversee the comprehensive review, investigation, collection, and circulation of incident reports to continually improve security protocols and maintain a safe college environment. Show less

  • Campus Supervisor

    Aug 2024 - now

  • Shift Supervisor

    Mar 2024 - Aug 2024