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Lucy Gentles (MBa , BSc, CMgr, FCMI)

Lucy Gentles (MBa , BSc, CMgr, FCMI)

Waitress

Followers of Lucy Gentles (MBa , BSc, CMgr, FCMI)584 followers
location of Lucy Gentles (MBa , BSc, CMgr, FCMI)Maryport, England, United Kingdom

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  • Timeline

  • About me

    Pre ops Business Improvement Manager at UK National Nuclear Laboratory

  • Education

    • Netherhall Specialist Sports College

      2001 - 2006

    • Aston Business School

      2019 - 2021
      Master of Business Administration - MBA Operations Management and Supervision

    • University of Chester

      2008 - 2011
      Bachelor of Science (BS) Sociology and Criminology

      Activities and Societies: Sociology Society Criminology Society University Buddy Scheme

  • Experience

    • Hundith Hill Hotel

      May 2005 - Jan 2007
      Waitress

    • Clarks

      Oct 2009 - Mar 2011
      Sales assistant

      I worked to daily KPI figures contributing to the stores overall success. Selling to the best of my ability.

    • James Walker

      Jun 2011 - now

      I am currently responsible for managing a large international customer base, offering support and feedback for all orders going through the Rotary product stream from quotation stage to aftercare on completed orders.

      • Production Shift Manager

        Dec 2017 - now

      • Customer Support Team Leader

        Apr 2017 - now

      • Production Shift Manager

        Jan 2018 - Aug 2022

      • Customer service Adviser

        Jun 2011 - Jan 2018

    • National Nuclear Laboratory

      Aug 2022 - now
      Pre operations business improvement manager

  • Licenses & Certifications

    • Sociology and Criminoloy BSc Hons

    • APM Project Fundamentals Qualification (PFQ)

      Association for Project Management
      Jul 2023
      View certificate certificate