Lovejinder Singh

Experience

• 

  CHANDIGARH UNIVERSITY

  Jul 2017 - Jul 2017

  Administrative Assistant

  Interned as an assistant to executives in the international admissions department helping them with their daily duties of taking interested students on tours and following up for possible admission.

• 

  Zara

  Jun 2018 - Jul 2018

  Cashier

  Interned as a cashier at the store by conducting transactions at the counter and assisting customers with queries regarding brand products

• 

  Zara

  Feb 2019 - Mar 2019

  Cashier

  Interned as a cashier at the store by conducting transactions at the counter and assisting customers with queries regarding brand products

• 

  Next57 Coworking

  Sept 2019 - Feb 2021

  Community Manager

  Helped resolve client queries and increased occupancy through sales while managing operations of the entire centre

• 

  Regus

  Mar 2021 - Nov 2023

  Led team members across multiple centres in assigned regions to ensure customer satisfaction, retention and growth Achieved 15% quarterly revenue growth by strategically leading sales efforts, resulting in an additional $50,000 in revenue. Additionally, I executed daily tasks with precision and accuracy, achieving a 20% efficiency improvement that streamlined business operations. Managing a portfolio of 110 accounts, I maximized client retention and drove expansion initiatives. My ability to thrive under pressure and adapt to change led to a consistent 95% success rate in meeting goals. Enhanced satisfaction by 15% through timely and accurate responses. Maintained an impressive Net Promoter Score (NPS) of 9.5 across email, phone, and in-person interactions. Streamlined daily tasks, leading to a 15% reduction in turnaround time for critical processes. Achieved a remarkable 99% reliability rate in meeting project deadlines and maintaining exceptional work standards.

  • Deputy City Manager

    Oct 2023 - Nov 2023

  • Community Sales Manager

    Oct 2022 - Oct 2023

  • Community Associate

    Mar 2021 - Oct 2022