
Natasha Van Der Bergh
Continuity extra

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About me
Guest Relations at Mitford Hotel - Guest Relations
Education

Sir John Adamson High Scool
1986 -High School Arts, Entertainment, and Media Management 12Activities and Societies: swimming, athletics, cross country, Drama sports

Mnet Presenter training
1997 - 1998Presenter TV Presenter for MNet diplomaActivities and Societies: Voice overs, news, general presenter for Mnet and SABC Voice overs, news, general presenter for Mnet and SABCLearning make up & Wardobe etc etc

Park Town College
1995 - 1996Diploma Commercial Photography, Catering, Interior Design. N1Activities and Societies: Swimming, Photography, etc CateringComputer Programmes (Many)ArtPhotographyInterior & Fashion Design TV Presenter course with M-Net SAEvents and Entertainment Course
Experience

Sasani studios
Jan 1997 - Jan 1997Continuity extraDid Egoli and Generations as an Extra, adverts for tv

Container Link P& O Grindrod
Jan 1999 - Dec 1999PA to DirecterAll secretarial functions,Disciplinary inquires Counselling of staffdealing with Unions,Personal files, staff leavePetty Cash

Murray Walker Accounting and taxation
Mar 2001 - Jun 2002Tax ConsultantDealing with SARS at all levels, Customer liaison, ompletion of tax returns, Client Company Audits

PG Glass East London
Jul 2002 - Jul 2004PA to the CEOAdministrativekeeping of diaries,Organisation of events and functions stock takesDebtors and creditorsanything Ceo needed done which included doing his shooping

PG Glass Randburg
Jul 2004 - Dec 2004Counter SalesAll duties, Including Admin, Sales, Client liason, Dealing with insurance claimsLeft due to promotion to Fourways branch as a manageress

PG Glass Fourways
Jan 2005 - Jul 2005Auto Glass and Admin ManageressAll duties, Including Admin, Sales, Client liason, Dealing with insurance claims

Temp
Sept 2005 - Jan 2007Temp for various CompanysJack of all trades

Econo Pave EC
Jun 2007 - Jan 2008Admin Assistant
Sebenza Forwarding and Shipping Consultancy
Jan 2008 - Jun 2008Branch AccountantHandling all accounts and queries from Debtors to Creditors Queuries..etc etc list to long to sumorise.Reffer CV

Natasha Reinecke's photography
Jan 2011 - Nov 2014FreeLace PhotograherOwnerPhotographyLight room manipulation, photo editing,attending all photographic functions. And my general admin. Lots of client liaison

Detroit Vintage Garage
Feb 2011 - Sept 2011Manageress● Sales : Retro furniture, vintage signs & gadgets, muscle cars & cafe racers● General admin: Banking, emails, diary, filing & typing etc.● Wages, debtors, creditors● Recruitment of all staff casuals and full time● Marketing & advertising for events, newspapers & magazines & TV shows eg: (Man Cave)● Buying of stock & stock taking of vintage goods etc.● Organizing props & vehicles for movies and advertising industry eg: (Long walk to Freedom)● Client liaisons: Public, celebrities, models & government● Event planning: Expo’s & events● Photography: Photoshop, videos of events & stock for sale● Bar: Ordering of stock and attending bar (Manageress & bar lady in the evenings)● Cash up of bar & bar staff at the end of the evening● Cleanliness & hygiene of business at all times● In general running the day to day business of the Company● Organizing of rugby & poker evenings & taxis for clients when needed● Kitchen: Buying all Food supplies and cleaning materials● Making of food for staff & clients when needed● Having an eye for detail to make sure all in house duties are done properly and hygienically.● In general running the day to day business ● Sales : Retro furniture, vintage signs & gadgets, muscle cars & cafe racers● General admin: Banking, emails, diary, filing & typing etc.● Wages, debtors, creditors● Recruitment of all staff casuals and full time● Marketing & advertising for events, newspapers & magazines & TV shows eg: (Man Cave)● Buying of stock & stock taking of vintage goods etc.● Organizing props & vehicles for movies and advertising industry eg: (Long walk to Freedom)● Client liaisons: Public, celebrities, models & government● Event planning: Expo’s & events● Photography: Photoshop, videos of events & stock for sale● Bar: Ordering of stock and attending bar (Manageress & bar lady in the evenings)● Cash up of bar & bar staff at the end of the evening● Organizing of rugby & poker evenings & taxis for clients when needed Show less

Mitford Hotel - Guest Realtions
Sept 2015 - nowGuest Relations
Mitford Hotel (Morgan’s Bay, Eastern Cape, South Africa)
Sept 2015 - Jan 2016Guest Relations Officer• Welcome guests during check-in and giving a fond farewell to guest while checkout. • Handling guest complaints and concerns in an efficient and timely manner.• Overseeing VIP guests, arrivals and departures. • Coordinating and multi-tasking job duties in a busy environment.• Detailed information regarding arrivals and room requirements.• Have up to date information on daily room occupancy• Providing excellent customer service as per hotel standards.• Greeting guests as they enter and exit the hotel. • Providing information regarding the Hotel, town attractions, activities etc.• Check on VIP reservations, complete their pre-registration formalities.• Allocate rooms to all arriving guests.• Maintain up-to date information on room rates, current promotions, offers and packages• Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.• Co-ordinate with housekeeping for clearing of rooms.• Collect Guest feedback during guest departure along with his likes and dislikes.• Perform basic cashier activities as and when required.• Maintain guest lockers for safe custody.• Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.• Give proper and complete handover to the next shift• Handle all guests without bias or prejudice.• Follow the house rules and policies laid down by the management.• Good command of the English language & Afrikaans (Similar to Dutch), both written and verbal • Possess strong organization time management skills, attention to detail.• Positive attitude and outgoing personality.• Work shifts - days, evenings, weekends and holidays.• Excellent ability to relate well to Hotel guests and employees. • Personable, enthusiastic, self-motivated and able to work independently, and in a team.• Observant, discriminating and detail-oriented • Strong interpersonal and organizational skills. Show less
Licenses & Certifications

Diplomas
Park Town College
SPCA
Paws for Claws rave fundraisor
Volunteer Experience
Volunteer
Issued by SPCA Port Elizabeth on Mar 2006
Associated with Natasha Van Der Berghchildren Help centre
Issued by cotlands on Dec 2014
Associated with Natasha Van Der Bergh
Languages
- enEnglish
- afAfrikaans
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