Sanjeev Kumar

Experience

• 

  IBM

  Feb 2007 - Feb 2011

  Sr technical support Engineer
• 

  Dell Technologies

  May 2011 - Jul 2016

  Sr Client technical support Engineer
• 

  Microsoft

  Jul 2016 - now

  Account Manager

  Engaging with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies•Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)Engage prioritized inbound leads using a variety of that latest sales tools to qualify opportunities•Methodically drive a pipeline of sales opportunities through to closure & adoption•Demonstrating the value Microsoft creates for customers in conversations and presentations by sharing real-life examples of how other customers have achieved this•Collaborating across teams to contribute to the success of others and build on their ideas for your success.• Responsible of recurring business and building relationship from existing SMB customers for new Business Opportunities.• Identification of up selling within the managed accounts.• Generating leads, creating opportunity, pipeline targets, closure targets and managing the sales cycle in coordination with a Microsoft Education Partner and key stakeholders within Microsoft Ecosystem.• Drive effective region/territory and account planning for the assigned customer base and ensure that plans are aligned to both revenue and strategic outcomes for business including strategies to win share from competition.• Channel partner management: Working with Partners for positioning competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios.• Understanding customer needs, providing responsive service to customer issues, integrating partners into the Inside sales process and building relationships with key customer contacts.• Providing Microsoft Product demonstration to key accounts as and when Required. Show less