Babajide Amure

Babajide Amure

Network & System Technician

Followers of Babajide Amure252 followers
location of Babajide AmureAbuja, Federal Capital Territory, Nigeria

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  • Timeline

  • About me

    Frontend Developer | JavaScript | React | Cloud Computing | SQL | Passionate About Building Innovative Tech Solutions

  • Education

    • University of Ilorin

      2007 - 2010
      Bachelor's Degree Economics
  • Experience

    • Index Computers

      Jul 2007 - Oct 2008
      Network & System Technician

      • Managed the daily operations and maintenance of local area networks (LAN).• Installed, configured, and maintained system hardware and software to ensure optimal performance.• Performed troubleshooting, diagnostics, and repairs on computer systems and network equipment.• Conducted routine system audits to identify and resolve potential issues proactively

    • 9mobile

      Aug 2013 - now

      • Deliver an exceptional customer experience by providing personalized product recommendations and support.• Assess customer needs to recommend suitable products and services, ensuring satisfaction and long-term engagement.• Conduct product demonstrations, promotions, and activations to enhance brand awareness and drive sales.• Engage in outbound marketing efforts to identify and convert new sales opportunities.• Handle cash transactions and deposits in compliance with operational control standards.• Maintain and update customer databases to ensure accuracy and reliability for targeted marketing and service delivery Show less • Managed inbound customer inquiries, providing prompt and professional resolutions to enhance customer satisfaction.• Routed complex issues to appropriate units through defined escalation channels for efficient problem-solving.• Accurately documented and captured customer interactions using approved software and escalation protocols.• Educated customers on new products, services, and initiatives to improve engagement and product adoption.• Maintained adherence to assigned shift schedules, ensuring availability and operational efficiency.• Processed customer compensation requests using the designated compensation portal in alignment with company policies. Show less

      • RETAIL ADVISOR

        Mar 2021 - now
      • GEEK FORCE EXECUTIVE

        Jun 2019 - Feb 2021
      • Customer Care Executive

        Aug 2013 - May 2019
    • Batikash

      Jan 2025 - now
      JUNIOR FRONTEND DEVELOPER

      • Assist the frontend development team in implementing features and functionalities under the guidance of senior developers.• Participate in code reviews to learn best practices, improve code quality, and ensure adherence to coding standards.• Collaborate with backend developers to integrate frontend components with server-side logic.• Support in optimizing frontend applications for speed, responsiveness, and scalability.• Assist in diagnosing and resolving bugs, including issues related to browser compatibility and responsiveness.• Learn from and share knowledge with team members to foster a culture of continuous learning and improvement.• Assist in creating and maintaining technical documentation for frontend code and processes. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Street Clean Up Campaign

      Issued by 9mobile
      9mobileAssociated with Babajide Amure