Talk to sales Try for Free
Cavan Josiah T.

Cavan Josiah T.

Customer Service Associate

Followers of Cavan Josiah T.264 followers
location of Cavan Josiah T.Singapore

Connect with Cavan Josiah T. to Send Message

Connect

Connect with Cavan Josiah T. to Send Message

Connect

  • Timeline

  • About me

    Final Year Business Student at Temasek Polytechnic

  • Education

    • Meridian Secondary School

      2016 - 2019
      GCE N(A) Level 8 Points

      Co-Curricular Activities:1) Choir- Appointed section leader for Baritones from 2018 to 2019- Clinched 'Certificate of Accomplishment' at the 2017 Singapore Youth Festival- Clinched 'Certificate of Accomplishment’ at the 2019 Singapore Youth Festival2) Badminton- CCA/Recreational Team3) Red Shirts (Student Leader)- Worked with CCA teachers to brainstorm and run various school events- Organised and led various school events (i.e. orientation camps… Show more Co-Curricular Activities:1) Choir- Appointed section leader for Baritones from 2018 to 2019- Clinched 'Certificate of Accomplishment' at the 2017 Singapore Youth Festival- Clinched 'Certificate of Accomplishment’ at the 2019 Singapore Youth Festival2) Badminton- CCA/Recreational Team3) Red Shirts (Student Leader)- Worked with CCA teachers to brainstorm and run various school events- Organised and led various school events (i.e. orientation camps, school match cheering, etc.) with fellow committee members Show less

    • Temasek Polytechnic

      2021 - 2024
      Diploma in Business Human Resource Management with Psychology

      Co-Curricular Activities:[AY21/22]- Business Studies Club, Committee Member- Community Service Club (Children & Family Services Cluster), Committee Member- Temasek Polytechnic's School of Business, Class Social Representative[AY22/23]- Spirit of Enterprise (Entrepreneurship), Committee Member- Community Service Club (Special Needs Cluster), Committee Member- Temasek Polytechnic's School of Business, Welfare Representative- Halogen Foundation Elements… Show more Co-Curricular Activities:[AY21/22]- Business Studies Club, Committee Member- Community Service Club (Children & Family Services Cluster), Committee Member- Temasek Polytechnic's School of Business, Class Social Representative[AY22/23]- Spirit of Enterprise (Entrepreneurship), Committee Member- Community Service Club (Special Needs Cluster), Committee Member- Temasek Polytechnic's School of Business, Welfare Representative- Halogen Foundation Elements Mentorship Programme[AY23/24]- Business Studies Club, Camp Exousia Programmes Organising Committee Show less

    • Temasek Polytechnic

      2020 - 2021
      Polytechnic Foundation Programme Business

      The Polytechnic Foundation Programme (PFP) is a one-year diploma-specific foundation programme that offers a practice-oriented curriculum taught by polytechnic lecturers, to better prepare polytechnic-bound N(A) students for entry into the relevant Polytechnic Diploma courses.Relevant modules acquired:- Research & Reasoning- Financial Aspects of Business- Understanding Business Environment- Business Management with TechnologyCo-Curricular Activities:- Student… Show more The Polytechnic Foundation Programme (PFP) is a one-year diploma-specific foundation programme that offers a practice-oriented curriculum taught by polytechnic lecturers, to better prepare polytechnic-bound N(A) students for entry into the relevant Polytechnic Diploma courses.Relevant modules acquired:- Research & Reasoning- Financial Aspects of Business- Understanding Business Environment- Business Management with TechnologyCo-Curricular Activities:- Student Facilitator for PFP Freshman Orientation Programme 2021 Show less

  • Experience

    • Cold Storage Singapore

      Nov 2019 - Dec 2019
      Customer Service Associate

      - Maintained accurate and meticulous records of customer interactions- Demonstrated exceptional level of service experiences while embodying professionalism- Collaborated and coordinated with various cross-functional teams, including delivery & inventory

    • Singapore Airlines

      Feb 2020 - Mar 2020
      Data Entry Personnel

      - Adhered to data privacy and security regulations- Conducted data validation and verification procedures- Utilised data entry software and tools with attention to detail, including Microsoft Excel

    • Kiztopia Pte Ltd

      Aug 2021 - Sept 2021
      Event Service Crew

      - Addressed customer dissatisfactions in a professional demeanour while offering effective solutions- Executed diverse transaction types on the cash register, including payments, refunds, & exchanges- Provided comprehensive support across various departments (i.e, cashiering, back-end, floor duty, etc.)

    • Cold Storage Singapore

      Feb 2022 - Mar 2022
      Retail Inventory Associate

      - Assisted with stock replenishment and addressed any inventory discrepancies- Received and inspected incoming merchandise & products to ensure specified requirements are met- Collaborated with sales associates and management while following inventory policies and procedures

    • Halogen

      Jul 2022 - Dec 2022
      Mentee

      In partnership with the industry partners, Halogen Foundation Singapore has designed a 1-on-1 mentoring programme to provide Diploma In Business students with support and guidance as the students navigate their career journeys before graduating from Temasek Polytechnic.Programme Highlights:- Selected as part of 12 Student applicants to participate in this 6-month mentoring programme- Met once every month with Halogen-Elements mentor- Attended the Halogen Elements Mentoring Launch on 22 July 2022- Attended the Halogen Elements Mentoring Closing Event on 16 February 2023 Show less

    • BIOTRONIK

      Mar 2023 - Jul 2023
      Human Resource & Development Intern

      - Designed and deployed an overall HR KPI Dashboard to measure and monitor HR performance metrics- Cultivated strong relationships with internal and external stakeholders, including government authorities and vendors- Assisted the overall HR department in reviewing, developing, & communicating HR policies and processes in accordance with company values, local employment laws, and global HQ standards

    • CPF Board

      Sept 2023 - Oct 2023
      Customer Support Representative

      - Demonstrated strong communication skills and problem-solving abilities in a fast-paced environment- Utilized excellent communication and conflict resolution skills to ensure a positive customer experience- Proven ability to maintain high service standards, troubleshoot effectively, and ensure customer satisfaction

    • Apex Pharma

      Mar 2024 - Apr 2024
      Administrative Support Associate

    • Dnata

      May 2024 - Jun 2024
      In-Flight Operations Assistant

  • Licenses & Certifications

    • Marketing Process Automation

      Workato
      Feb 2023
      View certificate certificate

    • SAP S/4 HANA Introductory Course

      SAP

    • Twitter Flight School Launch and Connect Badge

      Twitter

    • Level 2: Excel Yellow Belt

      McGraw Hill
      May 2021
      View certificate certificate

    • Level 1: Excel White Belt

      McGraw Hill
      May 2021
      View certificate certificate

    • Automation Pro I

      Workato
      Dec 2022
      View certificate certificate

    • IHRP Certified Associate

      Institute for Human Resource Professionals (IHRP)
      Mar 2024

    • Automation Pro II

      Workato
      Dec 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Cavan Josiah T.
      Certificate of Academic Achievement 2018 Meridian Secondary School
    • Awarded to Cavan Josiah T.
      Certificate of Academic Achievement 2019 Meridian Secondary School
    • Awarded to Cavan Josiah T.
      Edusave Certificate for Good Progress Award 2017 Ministry of Education Students who are within the top 10% of their school’s level and course in terms of improvement in academic performance and have demonstrated good conduct.
    • Awarded to Cavan Josiah T.
      Edusave Certificate of Academic Achievement 2019 Ministry of Education Presented to the top 25% in the cohort for achieving excellent academic performance and demonstrating good conduct.
    • Awarded to Cavan Josiah T.
      Edusave Certificate of Academic Achievement 2022 Ministry of Education Presented to the top 25% in the cohort for achieving excellent academic performance and demonstrating good conduct.
    • Awarded to Cavan Josiah T.
      Edusave Certificate of Academic Achievement 2024 Ministry of Education Presented to the top 25% in the cohort for achieving excellent academic performance and demonstrating good conduct.
    • Awarded to Cavan Josiah T.
      National Youth Achiever's Silver Award 2018 National Youth Achievement Award Council
    • Awarded to Cavan Josiah T.
      Singapore Youth Festival Certificate of Accomplishment (Choir) 2017 Singapore Youth Festival
    • Awarded to Cavan Josiah T.
      Singapore Youth Festival Certificate of Accomplishment (Choir) 2019 Singapore Youth Festival

  • Volunteer Experience

    • Flag Day Volunteer

      Issued by HOPE worldwide Singapore on Jan 2010
      HOPE worldwide SingaporeAssociated with Cavan Josiah T.

    • Youth Corps Volunteer

      Issued by HOPE worldwide on Jan 2015
      HOPE worldwideAssociated with Cavan Josiah T.

    • Chorister

      Issued by President’s Charity Choral Festival on Oct 2016
      President’s Charity Choral FestivalAssociated with Cavan Josiah T.

    • Event Official (Community Service Club)

      Issued by Temasek Polytechnic on Oct 2021
      Temasek PolytechnicAssociated with Cavan Josiah T.

    • Event Official (Community Service Club)

      Issued by Temasek Polytechnic on Nov 2021
      Temasek PolytechnicAssociated with Cavan Josiah T.

    • Event Volunteer (Community Service Club)

      Issued by Temasek Polytechnic on Nov 2021
      Temasek PolytechnicAssociated with Cavan Josiah T.

    • Event Helper (Community Service Club)

      Issued by Temasek Polytechnic on Feb 2022
      Temasek PolytechnicAssociated with Cavan Josiah T.

    • Event Volunteer (Community Service Club)

      Issued by Temasek Polytechnic on Mar 2022
      Temasek PolytechnicAssociated with Cavan Josiah T.

    • Event Official (Community Service Club)

      Issued by Temasek Polytechnic on Dec 2022
      Temasek PolytechnicAssociated with Cavan Josiah T.

    • Volunteer Corps Participant

      Issued by HOPE worldwide on Dec 2023
      HOPE worldwideAssociated with Cavan Josiah T.