Rajul Gupta

Experience

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  Empathy Technologies

  Feb 2022 - Sept 2023

  Operations and Sharepoint (MIS)

  • Strategized and executed growth initiatives with the Founder of a freelance-based Startup, contributing to a remarkable30% revenue increase in six months.• Leveraged MS SharePoint, MS Teams, and Power Automates to optimize processes, demonstrating proficiency in keycollaborative tools.• Worked in a team of 5+, ensuring streamlined workflows and collaborative environment.• Implemented tailored MS Office applications, resulting in a 25% improvement in workflow accuracy and overallproductivity Show less

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  Secutech Automation (India) Pvt Ltd

  May 2023 - Jul 2023

  Data Analyst

  • Executed proficiency in SQL, Python, Tableau, and Excel for data analysis, achieving a 20% increase in data accuracy.• Generated data-driven reports with actionable recommendations to enhance decision-making, resulting in a 10%increase in security operations efficiency.• Managed detailed project documentation and presentations, including methodologies and results, throughout theinternship. Ensured the transparency and reproducibility of the analysis process, resulting in a 15% increase inknowledge sharing and reproducibility. Show less

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  Stealth Startup

  Jul 2023 - now

  Founder
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  Pazcare

  May 2024 - now

  Customer Success Manager

  🔑 What’s My Role? I’ll be point of contact person for all things benefits/Insurance-related. After Onboarding Clients to their policy management, I’m here to ensure a seamless experience for our valued clients. 🤝Policy Management: Handling client accounts throughout the policy duration.Issue Resolution: Being the point of contact for clients during any policy-related concerns.Micro Client Services: Issuing policies, managing claims, negotiating quotes, and sharing monthly updates.Renewals and Retention: Ensuring policies are renewed and clients stay satisfied.Wellness Advocacy: Identifying wellness needs and engaging employees.Relationship Building: Cultivating strong ties with clients and stakeholders.🌐 Why Pazcare?Tailored Solutions: We offer personalized group health insurance, accident coverage, and more.Digital Convenience: Manage benefits effortlessly through our user-friendly platform.Claims Made Easy: We’ve got your back during claims—stress-free and compassionate support.Wellness Matters: Our holistic wellness programs empower employees to thrive Show less