Mallory Jackson

Mallory Jackson

Followers of Mallory Jackson2000 followers
location of Mallory JacksonShawnee, Kansas, United States

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  • Timeline

  • About me

    Client Success Program Manager at Moonshot Solutions

  • Education

    • Kansas State University

      2011 - 2015
      Bachelor BA-FINAN-Finance
    • Saint Thomas Aquinas High School - Overland Park, KS

      2007 - 2011
  • Experience

    • Cerner Corporation

      May 2015 - Sept 2019

      Supporting Cerner's CareAware Cardiology, Radiology, Oncology, and VitalsLink solutions. Responsible for Cerner's mobile solutions portfolio and new business in existing and emerging markets. Focuses on product innovation, sales channel development, partnerships and product management.Current territory includes TX, OK, AR, and NM. Interviewed and was accepted into the Cerner Client Representative Sales Training program. Grew my understanding of the healthcare industry, leadership development, healthcare solution offerings, market positioning, and client relationships. Developed consultative sales skills to drive top line growth and market share.

      • Sales Support Consultant

        Jun 2019 - Sept 2019
      • Sales Executive

        Jun 2018 - Jun 2019
      • Client Representative

        Feb 2018 - Jul 2018
      • Financial Analyst- Client Financial Operations-EDI & Transaction Services

        May 2015 - Feb 2018
    • StaffBridge Technology

      Sept 2019 - Jun 2021
      • Solutions Delivery Manager -Implementation & Sales Support (StaffBridge acquired by Moonshot Inn.)

        Nov 2020 - Jun 2021
      • Client Success Manager

        Sept 2019 - Nov 2020
    • Moonshot Solutions

      Jun 2021 - now

      I work to enhance the Moonshot client experience by developing strong, lasting relationships with our IT managed services clients and ensure our Services and Support are meeting and exceeding their business needs. I meet with each client via Services Reviews and QBRs to ensure Moonshot is supporting them on their IT road mapping journey as well as with everyday IT troubleshooting issues. As a Client Partner, I work with our internal teams to ensure a client's IT landscape is working FOR them and not against them. Show less

      • Client Success Program Manager

        Mar 2024 - now
      • Senior Client Partner

        Jun 2021 - Mar 2024
  • Licenses & Certifications

    • Certified Customer Success Manager (CCSM) Level 1

      SuccessHACKER
      Oct 2021
      View certificate certificate
  • Volunteer Experience

    • Futures Leadership Council and Committee Member

      Issued by Catholic Education Foundation - Kansas City, KS on Jun 2016
      Catholic Education Foundation - Kansas City, KSAssociated with Mallory Jackson
    • Leadership Team Member and Former Candidate for Man and Woman of the Year Campaign-2017 Kansas City

      Issued by The Leukemia & Lymphoma Society on Mar 2017
      The Leukemia & Lymphoma SocietyAssociated with Mallory Jackson