
Mallory Jackson

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About me
Client Success Program Manager at Moonshot Solutions
Education

Kansas State University
2011 - 2015Bachelor BA-FINAN-Finance
Saint Thomas Aquinas High School - Overland Park, KS
2007 - 2011
Experience

Cerner Corporation
May 2015 - Sept 2019Supporting Cerner's CareAware Cardiology, Radiology, Oncology, and VitalsLink solutions. Responsible for Cerner's mobile solutions portfolio and new business in existing and emerging markets. Focuses on product innovation, sales channel development, partnerships and product management.Current territory includes TX, OK, AR, and NM. Interviewed and was accepted into the Cerner Client Representative Sales Training program. Grew my understanding of the healthcare industry, leadership development, healthcare solution offerings, market positioning, and client relationships. Developed consultative sales skills to drive top line growth and market share.
Sales Support Consultant
Jun 2019 - Sept 2019Sales Executive
Jun 2018 - Jun 2019Client Representative
Feb 2018 - Jul 2018Financial Analyst- Client Financial Operations-EDI & Transaction Services
May 2015 - Feb 2018

StaffBridge Technology
Sept 2019 - Jun 2021Solutions Delivery Manager -Implementation & Sales Support (StaffBridge acquired by Moonshot Inn.)
Nov 2020 - Jun 2021Client Success Manager
Sept 2019 - Nov 2020

Moonshot Solutions
Jun 2021 - nowI work to enhance the Moonshot client experience by developing strong, lasting relationships with our IT managed services clients and ensure our Services and Support are meeting and exceeding their business needs. I meet with each client via Services Reviews and QBRs to ensure Moonshot is supporting them on their IT road mapping journey as well as with everyday IT troubleshooting issues. As a Client Partner, I work with our internal teams to ensure a client's IT landscape is working FOR them and not against them. Show less
Client Success Program Manager
Mar 2024 - nowSenior Client Partner
Jun 2021 - Mar 2024
Licenses & Certifications
- View certificate

Certified Customer Success Manager (CCSM) Level 1
SuccessHACKEROct 2021
Volunteer Experience
Futures Leadership Council and Committee Member
Issued by Catholic Education Foundation - Kansas City, KS on Jun 2016
Associated with Mallory JacksonLeadership Team Member and Former Candidate for Man and Woman of the Year Campaign-2017 Kansas City
Issued by The Leukemia & Lymphoma Society on Mar 2017
Associated with Mallory Jackson
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