
Alyssa Tobon
Personal Banker

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About me
Licensed Mortgage Loan Originator | Helping Clients Navigate Home Financing | Passionate About Customer-Centered Lending Solutions
Education

Ozarks Technical Community College
-Business Administration and Management, General
Experience

Armed Forces Bank
Jan 2017 - Oct 2017Personal BankerA Personal Banker is a finance professional who manages the accounts and finances of their clients. They are responsible for overseeing all aspects of their clients' accounts, providing them with banking services like loans or credit cards, and advising investment opportunities.Had to leave job due to location shutting down.

U.S. Bank
Nov 2017 - Jul 2021Universal BankerOpen accounts for new customers and prepare new account paperwork, applications and request the required identificationIdentify the needs of new and existing customers and offer appropriate services currently availableProvide additional information to customers regarding promotions, contests and new account optionsPromote and upsell credit cards available through the financial industry as well as and banking services to current and potential customersAssist in community awareness events to increase bank outreach and foster new business opportunitiesAnswer questions and customer concerns regarding checking and savings accountsProactively identify and inform customers of account status deficiencies and disputed transactions while providing options to resolveProcess and post various loan payments, record information in the database and issue a receipt confirming the transaction Show less

Regions Bank
Jul 2021 - Mar 2023Financial Relationship Consultant
Creators Inc
Mar 2023 - nowSocial Media Manager/Admin AssistantManage creators profiles, use marketing tools to ensure creator is gaining following, communicate via messages, de escalate communicative situations, maintain products and ensure they are up to standard
Licenses & Certifications

Mortgage Loan Originator
NMLSNov 2024
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