Thinh N.

Experience

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  Hoozing Việt Nam

  May 2019 - Sept 2019

  Sales Administrator Intern

  Sales Support: I actively supported the sales team by creating and updating critical sales materials, presentations, and client proposals, ensuring that all information was accurate and effectively communicated the company's value proposition.Data Management: One of my primary responsibilities was managing and organizing customer data. I efficiently handled over 100 customer data entries per day, maintaining the integrity and accuracy of our sales database. My proficiency in CRM software enabled me to track sales leads and customer interactions effectively, contributing to a more streamlined sales process. Show less

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  Amazon

  Aug 2020 - Jul 2023

  I onboarded and trained over 200 new hires in various roles, from Processor to Product Auditor, with a strong focus on safety, efficiency, and adherence to Amazon's operational standards. I also achieved Forklift Operator certification, demonstrating my commitment to safety and operational competence within the fulfillment center environment. I excelled as a top-performing Processor before earning a promotion to Problem-Solver, where I implemented feedback that significantly improved the efficiency of the warehouse's sorting system

  • Learning Ambassador

    Mar 2021 - Jul 2023

  • Fulfillment Associate

    Aug 2020 - Mar 2021
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  J Sargeant Reynolds Community College

  Jan 2022 - Aug 2023

  Mathematics and Accounting Tutor

  In my role as a tutor at Reynolds Community College, I provided support to over 160 students with diverse backgrounds, aiding them in resolving various mathematical challenges. A significant number of these students successfully conquered the obstacles presented by college-level Math and Accounting courses, subsequently progressing toward higher education pursuits or entering the workforce. The spectrum of Math classes I covered spanned from Quantitative Math to Engineering Calculus.

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  Virginia Bankers Association

  Jul 2022 - Jun 2023

  Student Fellow

  I devoted 80 hours to community service initiatives, including participation in blood drives and volunteering for a food charity, showcasing a profound dedication to community welfare and assistance. Furthermore, successfully completed the Virginia Bankers Association's Bank Teller and Cybersecurity programs, acquiring critical competencies in financial operations and digital security, skills that are essential for advancement in the banking sector. Additionally, played a pivotal role in developing a financial literacy project that was implemented across local high schools in Williamsburg and Richmond. This involved designing and delivering a curriculum that reached over 500 students, significantly enhancing their understanding of personal finance, budgeting, and the critical importance of financial planning, leading to a measurable improvement in their financial literacy. Show less

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  Amazon

  Jun 2024 - Aug 2024

  Operation Area Manager Intern

  I led and coordinated daily warehouse operations, ensuring the timely processing of thousands of customer orders and maintaining a 99% on-time delivery rate.I hold daily shift meetings, communicating priorities, safety protocols, and performance expectations to ensure team alignment and compliance with company standards.