Rahul Ghosh

Experience

• 

  RocSearch

  Nov 2000 - Nov 2002

  Sr. Technical Research

  Analyze market research and write SMB market research reports and provide research support to senior analysts / consultants for custom projects. Researched and published company profiles, market reports, and industry analysis on various business sectors and markets over a period of 2001-2002, Conduct pre-defined market survey using the Internet and/or direct calling efforts, analyze results and draw conclusions based on primary target definitions and project guidelines.

• 

  RNCOS Business Consulting Services

  Nov 2002 - Dec 2005

  Manager, Operations

  As a Senior Technical Writer and later promoted to Manager Operation. Managed team of 25 staff and vendor includes research analyst, technical writers, and programmers. Create online help, installation guides, trouble-shooting documentation, and advertising copy. Handles administration, recruitment, and overall operational units, finance and budgeting for company’s annual sales structure. Scripted 200 technical snippets and white papers on new technical applications and the Line of Businesses on the usage of varied IT tools. Written functional guides and tutorials on SAP NetWeaver, Integration of XML in SAP Business Connectors, Integrating Lotus Notes in SAP XML and SAP Enterprise Release 4.7. Prepared 100 questionnaires and study modules for Windows Server 2003 and Cisco routers. Show less

• 

  Edutech Dimensions

  Jan 2006 - Jun 2006

  Instructional Designer

  As an instructional designer with Edutech Dimensions, I have been associated to multiple onsite projects; designing courses for prominent clientele as Wipro, Goldman Sachs, Oracle and others.Authoring content using STT Trainer 4.0 Authoring Tools.Designed, developed, and delivered classroom materials for employee performance improvement.  Delivered instructor-led training and webinars on internal marketing and content management tools to internal Oracle clients and partners.Enhanced course development time by 23% by redesigning training format and labs.Worked with cross-functional teams to train newly hired sales agents to integrate Oracle tools in other Line of Business. Design and develop curriculum, courses, and other learning solutions along with appropriate educational technologies in learning and assessing performance strategies.Developed a blended curriculum of instructor-led and self-paced training for sales and service representatives with separate tracks. Show less

• 

  Praxis Technologies

  Jun 2006 - Apr 2007

  Senior Instructional Designer

  As the Instructional Designer (Grade K12), I’m involved to develop module content, assessment programs, job-aids, facilitator guides and detailed design specifications for Mathematics and Science. Also, involved in reviewing and course test activities at each development phases. Worked collaboratively with onsite and offshore teams (including GDs and Programming) at during digitization and product launch.

• 

  Maximize Learning

  Apr 2007 - Apr 2008

  Senior Instructional Designer

  As Sr. Instructional Designer with APTARA and working for the courseware on Hewitt Learning process. Working for H.E.W.I.T.T (ILT and WBT) courseware targeted to CSA personnel and System Analysts. • Identified the learning goals and program design to apply the training solutions at various development processes (Alpha, Beta, Pilot, and Live). • Review and revise content based on feedback from internal and client reviewers or stakeholders. • Worked collaboratively with onsite and internal production teams (including SME, GDs and Programming) at each development phases. • Handled interactions with clients and vendor teams on project-basis over phone and face-to-face. Show less

• 

  SQL Star International

  Apr 2008 - Jun 2010

  Senior Instructional Designer

  As a Senior Instructional Designer, I’m involved to storyboard, identify the learning needs; prepare PoC, design document and concept papers based on the suitable learning models. I have also been the key client-face for the projects; managed a team of 35+ people (including GDs and Programming) and performed as the Project Manager, when required. • Developed module content, assessment programs, and detailed design specifications for varied clients – for internal and client use.• Review and revise content based on feedback from internal and client reviewers or stakeholders. • Worked collaboratively with vendors and production teams (including GDs and Programming) at each development phases. • Handled interactions with clients and teams on project-basis over phone and face-to-face.• Created design plan, delivery schedules, work-based activities, course metrics, assessment plans, and other documentation to support instruction and performance solutions. Show less

• 

  Excelsoft Technologies

  Jun 2010 - now

  As a Senior Instructional Designer (Strategy Design), I’m involved to analyze training needs, provide solutions, estimate for projects, create proposals and proof-of-concepts (PoC), create project plans, create and review storyboards, lead an instructional design team, train instructional designers, manage deliverables. • Developed module content, assessment programs, and detailed design specifications for varied clients – for internal and client use.• Identified the learning goals and program design to apply the training solutions at various development processes (Alpha, Beta, Pilot, and Live). • Assisted with/ participate in course test activities such as cycle testing using test scripts or instructions; properly document problems for issue resolution. • Review and revise content based on feedback from internal and client reviewers or stakeholders. • Worked collaboratively with vendors and production teams (including GDs and Programming) at each development phases. • Assisted in resource allocation, team management, and cost analysis of the projects, as and when required.• Performed the role of Design Strategist to Program Manager to Instructional Designer, as per the project and resource requirement. Show less

  • Sr. Instructional Designer (Strategic Design)

    Jun 2010 - now

  • Lead Instructional Designer

    Jun 2010 - now