Hugo Chavez

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MIS\Quality Assurance

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  • Timeline

  • About me

    IT Manager at Jacobs Engineering

  • Education

    • Don Bosco Technical Institute

      -

      from the Graphic Communications Department, where I studied all phases of the printing industry. I also learned Electronic Pre-Press and Computer Design.

    • Jacobs Engineering

      -

      Customer Service Training Motivations and EmployeeEngagement Network+ Training

  • Experience

    • Printing Press Inc

      Jul 1997 - Jul 2001
      MIS\Quality Assurance

      Built the network from the ground up. Installing 23 user workstations,a Windows NT server, and connecting the plant to the internet using DSL. I maintained and upgraded all computers and servers on the system,Facilitated WAN connection to the corporate office in Yakima, Washington using hardware VPN connection..Q.A. responsibilities were to make sure all facets of a job exceed specifications as well as customer needs. I also tracked all rework, sales, and warranty costs; while maintaining a routine hourly product inspection. Show less

    • Jacobs Engineering

      Jan 2001 - now

      Technical lead/supervisor for the IT PC Support staff in Southern California.Single Point of Contact for all IT matters in the all offices and various project sites across Southern California. Direct interface between the Operations Managers and the rest of IT.Project office setup – Obtain requirements from the local project manager and coordinate with all the functional groups (Security, Network, Server and local management) the needs of users on site in order for them to effectively and securely work.Support various remote locations with all their computing needs (including server maintenance, Backups, User creations and deletions, LAN/WAN support).Budgeting – Responsible for maintaining and setting up the IT budget for the offices supported. Show less

      • Information Technology Manager

        Jul 2001 - now
      • Lead PC Technician IV/ Supervisor

        Jul 2001 - now
      • Site Operations

        Jan 2001 - Jan 2011
  • Licenses & Certifications