Vu Nguyen

Experience

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  CP Paper Corporation

  Apr 2008 - Apr 2021

  Information Technology System Administrator

  Achievements: Save cost for maintenance network system and camera surveillance system for manufactory when company expand the area of business activities from 3 acre to 10 acre. Responsible: Install, configure, manage, and troubleshoot such as:Server (Window server, AD, VMware, Dell server). Network: firewall, wireless, switching, LAN, VPN, VLAN, VoIP phone system traffic shaping and routing infrastructure. Helpdesk support (PC, Laptop, Printer) and maintain all cabling infrastructure at desktops, patch panels, network equipment and video conferencing systems. Show less

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  TOYOBO Chemicals Europe GmbH

  Feb 2011 - May 2018

  Clinical Engineer

  Responsible:- Managing Networking and email between Bangkok office and HCMC office, IT support at HCMC office.- Supporting the company customers (Dealer, Hospital, Local company) to operate and maintenance the analyzer system by themself.- Training requirements (Customer's technicians) issues relating to Clinical Chemistry Analyzer.- Managing complaints from customers, support solutions relating to Windows System and Clinical Chemistry Analyzer.

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  Merck Group

  May 2018 - Apr 2022

  Clinical Engineer Application

  Achievements: Launching successful Eeva system at Asean (2019), and won the contract to setup First Eeva system at ASEAN (installed at Vietnam Country).Responsible:- Consulting regarding technical, system network, application for IVF system (Genea and Eeva Product) at Vietnam.- Handling new setup, maintenance, complaints from customers, support solutions between Customer and Manufacture.

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  DKSH Vietnam Scientific Instrumentation

  Jan 2022 - Dec 2024

  Manager Technical Service IVF

  Achievements: Won the biggest contract to setup New IVF LAB at Viet Nam Country at year 2022 (with 08 IVF Instruments). Save cost for maintenance services when success build local technical team with strong knowledge regarding products.Responsible:- Setup, training Genea and Eeva Product (IVF instrument) at Vietnam.- Planning installation and maintenance, reduces complaints from customers, support solution for customer to install or extend IVF system.

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  Spectrum

  Sept 2023 - now

  Cable Installer

  About the positionThe Field Technician position at Spectrum is an entry-level role focused on delivering essential technology services to customers. Technicians will work in the field, performing installations, repairs, and educating customers on their services. This role emphasizes customer service, technical skills, and the ability to work independently in various outdoor conditions.ResponsibilitiesInstall and repair services for residential customers.Educate customers on the proper use of Spectrum services and equipment.Perform installations, disconnects, downgrades, and upgrades.Complete reconnects as trained.Work independently with minimal supervision in the field.Use hand tools and navigate various working conditions. Show less