Sherif Abogazia

Experience

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  TE data

  Aug 2014 - Apr 2015

  Adsl technical support

  Work Duties Key points: To provide a first class telephone and email service toall external and internal customers whilst maintaining accurate and detailed systemnotesMy work in TE Data gives me great Experience in Configuring Routers and Wireless Routersbeside Technical support with Call Center teams and a rare life time opportunity to polish upmy interpersonal and soft skills in a well organized cooperation.

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  Etisalat Misr

  May 2015 - Oct 2015

  Front office network engineer

  • Monitoring for network alarms, events, and faults.• Multi vendor knowledge (Ericsson, Huawei, and Alcatel).• Monitoring all network equipment, nodes, and links such as(OSN, Metro, NE40s)• Notifying, creating, and updating for network trouble tickets.• Monitoring network equipment performance using special tools which observe end points, transmission, traffic paths, 2G-3G availability, and wireless network (WIFI). • Monitoring on special servers like (CACTI, TACACAS, AAA, RADIUS,...).• Assign and guide Field maintenance in site till problem restoration.• Monitor and troubleshoot on network Routers, switches and BRASs, and SBRs and all its POS ports.• Perform level one troubleshooting and notify the second level whether the problem solved or it needs there intervention. Show less

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  TE data

  Oct 2015 - Jan 2019

  Network Operations Center Engineer

  Monitoring TE DATA network devices (Routers, switches, Dslams & MUXs), international, local links using various monitoring utilities. Handling different ADSL & enterprise complaints.  Excellent technical hands on troubleshooting different Cisco routers series such as (VXR7200, ASR1004, ASR9K, GSR10K, GSR12K, CRS) Excellent technical hands on troubleshooting different juniper routers such as (M7, M10, MX480, Mx960, M320, T1600, T4000). Excellent technical hands on troubleshooting Access layer different devises like (Huawei IPDSLAM 5600, Huawei ATM 5100, Huawei ATM5103, Alcatel Lucent (ISAM,ASAM), MSAN Huawei, and MSAN ZTE). Troubleshooting in Transmission Links with Local and international providers. dealing with different Vendors (CISCO , JUNIPER , ALCATEL , HUWAEI , ZTE ) Deploying and working with the Field Technician for any appropriate problems.  Reporting to NOC supervisors and NOC section Head. Show less

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  Telecom Egypt

  Feb 2019 - now

  • IP-CORE NOC Supervisor Engineer

    Sept 2022 - now

  • IP-CORE NOC Senior Engineer

    Feb 2019 - Sept 2022