Ripudaman Singh

Experience

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  Teleperformance

  Jul 2017 - Mar 2018

  Customer Service Representative

  1.)Handling Hilton group customers request, queries and address them via chat.2.)Assisting in creating training modules for new hires.3.)Assisting in preparing and delivering the presentations for the new hires.4.)Coordination and training new recruits until they get out of training and nesting period.5.)Reporting daily progress of the new agents under nesting period to team manager

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  Bell Technology

  Jul 2018 - Sept 2018

  Web Developer

  1.)Designing, coding and modifying websites, from front layout to backend functioning.2.)Handling and updating pervious website projects of the company.3.)Assisting in updating of the websites data in the servers.4.)Brief assisting in content writing and digital marketing.5.)Brief assisting in data entry support and maintenance.

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  Motherson Technology Services

  Jun 2021 - Jul 2021

  Market Research and Analysis

  1.)Assisting my manager with market research for the upcoming and developing projects.2.)To give an analysis of the data and the features of the similar products in the market that can be integrated into the developing projects of the company.3.)To present the findings through Power Point presentations and MS Excel.4.)Assisting the developers team to gather data and info for the product they were developing, so that it can be presented in Share Holders product pitch meetings.5.)Briefly assisting in testing the prototype software that is being developed. Show less

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  Shiv Nadar University - Marketing Club

  Jul 2021 - now

  Executive Member
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  R Systems

  Jan 2022 - now

  Marketing Cloud Consultant