Ben Kuriakose

Experience

• 

  Crowne Plaza Bengaluru Electronics City

  Jun 2016 - Oct 2016

  Industrial Trainee

  Worked as a trainee in the hotel and got trained in the four Core departments (Food and beverage service, Food and Beverage Production,Front Office , Housekeeping)

• 

  Crowne Plaza Kochi

  Jul 2018 - Oct 2019

  Guest Services Associate

  •Managed food and beverage orders for All-Day Dining and In-Room Dining•Ensured operational readiness through setup for various functions•Coordinated buffet and table setups for events•Oversaw bar operations during breakfast and other services•Maintained hygiene standards and ensured SOP adherence•Resolved guest complaints, ensuring satisfaction

• 

  Seazen Group

  Dec 2019 - Dec 2021

  Waiter

  •Managed food and beverage orders, ensuring timely and accurate service•Performed opening and closing duties to maintain smooth restaurant operations•Operated the MICROS POS system for order processing and payment settlements•Addressed guest complaints and ensured satisfaction with prompt resolutions•Oversaw bill settlements and payment processing•Ensured hygiene standards and adhered to SOPs for service quality•Maintained extensive menu knowledge, particularly of Italian dishes•Managed outdoor catering services, ensuring high-quality service and delivery Show less

• 

  King Khalid Military City

  Jun 2022 - Apr 2024

  Senior Waiter

  •Managed food and beverage service, ensuring quality and efficiency•Specialized in tea and Arabic coffee service•Skilled in table and buffet setups for special functions, visits, and official events•Experienced in VIP Butler service, catering to defense personnel•Strong food and beverage knowledge, with expertise in busy operations•A reliable team player with the ability to multitask effectively

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  ATELIER HOUSE HOSPITALITY

  May 2024 - Feb 2025

  Chef De Rang

  • Contributed to the Pre-opening team for Sindalah Islands, NEOM, a luxury destination in Saudi ArabiaLed restaurant pre-opening activities, ensuring smooth operations for launch•Assisted in training, restaurant setup, and daily operations•Supported the FOH team during the RED SEA WEEK event for the island's grand opening•Managed food and beverage orders, ensuring accurate and timely service•Operated MICROS POS system for order processing and bill settlement•Executed opening and closing procedures, ensuring operational readiness•Maintained cleanliness and hygiene standards in FOH areas•Ensured guest satisfaction by addressing feedback and enhancing experiences. Show less

• 

  Cool Inc

  Apr 2025 - now

  Waiter