Majed Badaam

Majed Badaam

System Administrator

Followers of Majed Badaam433 followers
location of Majed BadaamRiyadh, Saudi Arabia

Connect with Majed Badaam to Send Message

Connect

Connect with Majed Badaam to Send Message

Connect
  • Timeline

  • About me

    Technology Support Specialist

  • Education

    • Bangalore University

      2005 - 2008
      Bachelor's of Computer Applications (B.C.A.) Computer Science

      Bachelors of Computer Applications

  • Experience

    • A.H.AL SAYYED & SONS TRADNIG CO.

      Jan 2012 - Aug 2012
      System Administrator
    • Alyasra Fashion

      Mar 2013 - Feb 2016
      ERP & Retail Administrator
    • Holool Aloula (NCBS National Company for Business Solutions)

      May 2016 - now

      • Process improvement• Managing day-to-day operations for multiple services.• Load balancing and scalability• Outstanding knowledge of software maintenance• Exceptional vendor relationships• Achieved defined KPIs and met customer expectations.• Collaboration with the Change Management Team.• Participation in Change Advisory Board Reviews.• Excellent problem solving and analytical skills• Discussion of achieving 99% minimal or no disruption to operational services.• Provide round-the-clock Tier 1 and Tier 2 support for all incidents marked as high priority. عرض أقل • End-to-end monitoring of networks for Mobily's enterprise clients, including handling any incidents that may arise.• Experience in monitoring, managing, and resolving issues related to GPON, microwave PTP and PMP technologies, as well as services such as IP VPNs, DDAs, DIAs, IP transits, and backhaul links.• Resolve all issues within my jurisdiction, escalate to second-line support when necessary and provide comprehensive documentation.• Provide Root Cause Analysis for complex technical issues and ensure clear and precise communication. عرض أقل

      • Information Technology Support Specialist

        Jan 2024 - now
      • Technology Support Senior Officer

        Jan 2022 - Jan 2024
      • Service Assurance Center Officer

        Jan 2019 - Dec 2021
      • Business Operations Support

        May 2016 - Jan 2019
  • Licenses & Certifications

    • CCNA

      Cisco
      Aug 2016
      View certificate certificate
    • Microsoft Certifiied Systems Engineer (MCSE)

      Microsoft
      Sept 2011
    • Certified Ethical Hacker (CEH)

      EC-Council
      Sept 2019
      View certificate certificate
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Aug 2016
      View certificate certificate
    • Cisco Certified Network Professional Routing and Switching (CCNP-RS)

      Cisco
      Jun 2019
      View certificate certificate
    • Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)

      Cisco
      Jun 2019
      View certificate certificate
    • ISC2 Candidate

      ISC2
      Jul 2024
      View certificate certificate
    • Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)

      Cisco
      Jun 2019
      View certificate certificate
  • Honors & Awards

    • Awarded to Majed Badaam
      Best Employee of 2014-2015 (Alyasra) AlYasra (DKNY, ECCO) 2014