Natalie Cooper

Natalie Cooper

Customer Service Manager

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location of Natalie CooperChelmsford, England, United Kingdom

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  • About me

    Senior Project Manager at Aerospace Engineering Solutions

  • Education

    • Colchester Sixth Form College

      -
      Business Studies, I.T and English Literature
  • Experience

    • Comet

      Jul 2001 - Sept 2004
      Customer Service Manager
    • Actfast Locksmiths

      Sept 2004 - Oct 2006
      Master Locksmith & Administrator

      New lock installations, repairs and maintenance. Key cutting.Gaining access in a professional and timely mannerInsurance assessments and fit outs to meet insurance requirementsWeb design and product integration.Purchasing and stock controlAdministrative duties including answering calls, emails, estimate preparation and invoicing.

    • Aerospace Engineering Solutions

      Oct 2006 - now

      Generation of tailored drawing packages using AutoCAD, full engineering orders, technical reports and design approval in accordance with EASA Part 21 Subpart J. Major and minor modifications including but not limited to; complete interior refits/conversions, new passenger interior configurations, paint schemes, emergency equipment layouts, PSU layouts, airframe structural modification and repairs (inside and outside of SRM practices).Project managing all projects within the company, management of budget, time keeping and quality control.Liaising with customers, designers and senior management.Compiling estimates for new contracts.Documentary checking prior to final CVE sign off.Staff trainingLiaise with multinational customers and manufacturers to provide certification in accordance with relevant airworthiness requirements. Show less

      • Senior Project Manager

        Jan 2024 - now
      • Aerospace Designer & Project Co-ordinator

        Oct 2006 - Dec 2023
  • Licenses & Certifications

    • First Aid At Work

      British Red Cross
    • Fire Marshall Training

      Essex Fire Safety Ltd
    • EASA Part 21 Subpart J - Design Organsiation Approval Essentials

      Baines Simmons Limited
    • Prince 2

      AXELOS Global Best Practice
      Feb 2016
    • Fire Warden Diploma Level 3

      One Education
      Jun 2020
    • Tean Management Skills

      JANETS
      Jun 2020
    • PROJECT MANAGEMENT PRINCIPLES, PRACTICES AND SYSTEMS

      Anglia Ruskin University
      Jun 2020
    • Health & Safety Level 3

      Intellelearn
      Jun 2020