Jonathan King-Lapkoff

Experience

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  HighVoltage Custom PCs

  Feb 2008 - now

  Computer Hardware Technician

  Owned my own computer hardware/software/virus specialist business that serviced the Potomac,Bethesda,DC,Baltimore area•Handle customer inquiries via telephone, in person, or e-mail relating to computer problems (i.e., hardware, software, or of a technical nature).•Assess the computer problem to determine service needed.•Perform computer tasks such as: data recovery, installation of new/updated software, internet security programs, virus protection software, defragmentation of hard drive data, establish back-up systems, installation of new/updated hardware (RAM, and hard drives). •Provide program information relating to rules, regulations, laws and policy, in addition to operating procedures. Show less

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  LangfeldDesigns

  Mar 2009 - Aug 2009

  Web Animator

  •Provided updates to electronic data back-up filing systems.•Created Flash introductions, banners, and outtro’s for professional business client’s websites.•Coded in WordPress, using information provided by the client, to define the corporate identity of the clients business.

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  ZeniMax Online Studios

  Oct 2012 - Aug 2013

  Design Intern

  •Provided updates to electronic database task management (JIRA, Perforce, and Confluence) filing systems.•Designing and implementing large numbers of game assets into the game world.•Creating and expanding video game story implementation through non-text ques.•Contributed to the design of the story/events to fulfill the objective of the creative director

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  Seebright

  Jan 2014 - Apr 2014

  Game Development/3D Modeling/Programmer

  Modeling, Programming, Producing, Task managing, Art direction, Animation, Executive Assistant, and overall jack of all trades.Seebright Inc. is an augmented/virtual reality startup located in Santa Cruz and Palo Alto, California. Seebright’s head-mounted display provides new experiences to expand the reality of work, play and communication, powered by a smartphone and a wireless motion controller. www.seebright.com

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  PBS KIDS

  May 2015 - Jul 2015

  Mobile Tech Developer

  * Contribute to our native apps written in Objective-C, HTML5, and Java.* Integrate with our frontend services/teams to make sure we are delivering a great mobile user experience that’s super-fast for end users.* Help improve code quality through code/app reviews, automation and performing code reviews* Participate in brainstorming sessions and have the chance to contribute innovative and original ideas to our technology, choices and product.* Work with the content and design team to understand end-user requirements and use cases, then translate that into a pragmatic and effective technical solution Show less

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  Clean Cuts and Cerebral Lounge

  Sept 2015 - Oct 2015

  Multi-Site Technical Analyst/Support Engineer

  • Installation and maintenance of facility workstations • Installation and maintenance of all employee computers • Provide primary technical support and services to all staff and escalate it accordingly • Responsible for break/fix issues • Provide outside business hours support to resolve issues • Stay current with new and emerging technologies • Implement preventative maintenance routines• Troubleshooting and resolution will include software, hardware and communications issues related to a variety of workstation applications Show less

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  Daly Computers

  Apr 2016 - Dec 2016

  Field Service Technician

  - Provide IT and end-user, operating system, and application support at Baltimore County Public Schools and Offices.· Provide quality assurance on system configurations.· May be assigned to perform on-site service of simple computer systems.· Perform maintenance and basic upkeep of the service area.· Keep abreast of new products through study of product manuals, manufacturer self-study courses and certification training.· Meticulous usage and maintenance of Daly’s service management system as well as compliance with all Daly and customer processes and procedures. · Accurate and on time submittal of timesheets and expense reports.· Other duties as assigned. Show less

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  Sage

  Oct 2017 - Mar 2018

  Computer Repair Technician

  Evaluates electronic assets and determines value based on physical and operational condition Performs data security on electronic assets. Configures, repair, upgrades and tests computer hardware and peripherals. Evaluates and identifies hardware for specific disposition (resell, repair, harvest, recycle, etc.) Installs operating systems images to computer products per procedure/request Cross trains in all areas within Operations to ensure site flexibility and contribute to the development and ongoing improvement of the Operations systems and processes. Show less

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  OpenAir Flight Training

  Apr 2018 - Dec 2018

  Operations Manager

   Answer phones, emails and follow up with clients regarding quotes, upcoming trips and flight training Create quotes, passenger itineraries and flight releases and follow up as needed Greet walk in clients and prospective flight students Communicate with clients and pilots to ensure correct flight details Coordinate and schedule planes and pilots for charter and management flights Arrange ground transportation for clients and pilots as needed Setting up hotel reservations for the pilots as needed Coordinate with the Director of Maintenance on scheduled and unscheduled maintenance Support and report to the Director of Operations and Director of Maintenance Dispatch owner flights as needed, administration of flight operations Preparation and communication of administrative, operations and training documents with the FAA. Act as a liaison with any external agencies which may affect K&R Aviation, ensuring that the K&R Aviation operations are conducted in accordance with current regulations Supervision and implementation of pre-employment and mandatory drug testing for new crew Show less