Praveen Kumar

Experience

• 

  Aditya Birla Sun Life Insurance

  May 2008 - Apr 2010

  Technical Support Engineer

  Position Description:Windows server maintenance, configuration & troubleshooting, Additional Domain Controller, Perform user account administration: User creation/deletion, access management, Group Policy Object, Disk Quota management, Web Server, Shadow Copy, File server management, etc.Firewall & Antivirus deployment for network & user security (Planning, policy creation & implementation).Handling and configuration/troubleshooting of messaging software e.g. Lotus notes, etc.Provide online/off-line tech support to home & Remote users for any IT-Related issues on the daily basis.For all hardware and software & Network related maintenance/troubleshooting of local area networks (LANs), wide area networks (WANs), Switches & Wi-Fi routers, Bio-Metric attendance system, Workstations, laptop, printers, storage devices and peripherals, implement security tools, live updates.Managing changes & ensuring all changes go through proper change management procedure & approval, before execution.Keeping inventory record of IT assets.Performing daily backup of servers and applications. Show less

• 

  TDI INFRATECH LTD

  Apr 2010 - now

  Providing IT support to operations and other functional departments, which will cover desktops and applications, voice and data communication as well as business support systems;Perform general system administration duties in a Windows Active Directory environment, including setting and maintaining policies and user rights & Windows services, such as IIS, File Sharing, etc;Maintain Seqrite endpoint security (EPS) servers;Implement and maintain Cyberoam UTMs firewall & D-Link UTM firewall;Monitor & Implement network controls & detecting abnormalities and implementing corrective and preventive measures, including network monitoring tools, including policies and rights, with the aim of ensuring information security;Configure and maintain Managed Switches, Wi-fi Routers and Cyberoam UTMs, Printers, CCTV DVR etc.;Implement and administer common TCP/ IP-based services, including DNS, DHCP, HTTP, FTP, etc. and port-level commands;Managing the telecom technology (EPBAX and PRI lines with vendor assistance);Inventory Management; Show less

  • Assistant Manager

    Apr 2023 - now

  • Information Technology Support Specialist

    Apr 2010 - now

  • Sr. Executive IT

    Apr 2010 - now