Experience

• 

  Wells fargo

  Nov 2021 - Mar 2024

  Operations processor

  Credit cards or debit card Images received from customers are indexed based on customer's request. The requests ranged from cease and desist, Power of attorney, disputes, maintenance requests etc. One of queues has stringent SLA of 1 hour and requires continuous monitoring. Hogan, FDR and Dash are used to verify customer information before working on the request

• 

  Incedo inc.

  Mar 2024 - now

  Associate