
Timeline
About me
Helping companies to delight their internal and external customers through excellence in service to achieve the highest level of customer satisfaction.
Education

Coursera
2021 - 2022Google project management: professional certificateThrough a mix of videos, assessments, and hands-on activities, students get introduced to initiating, planning, and running both traditional and Agile projects. Students develop a toolbox to demonstrate their understanding of key project management elements, including managing a schedule, budget, and team.

Rio salado college
-Computer information systemsActivities and Societies: Java Programming

Bowling green state university
-M.s. biologyActivities and Societies: Member - Graduate Student Council, Member - International Students Association Received Graduate Student Summer Research Grants twice in a row.

Rio salado college
-Az state teaching certificate biology
Arizona state university
-Plant biology, botanyActivities and Societies: Co-founder, Arizona State University Triathlon Team, Graduate Student Council Excellence in Teaching Award

California state university-chico
-C.l.p.m. localization project managementCertification as Localization Project Manager
Experience

Mesa community college
Jan 2000 - Jan 2001Adjunct faculty* Introductory Biology* Introductory Microbiology

Atpm (about this particular macintosh)
Apr 2001 - Feb 2002Contributing editorRegular Column: My Apple Wedge

Choice hotels
Nov 2001 - Nov 2011* Web developer on team of ChoiceHotels.com awarded Gomez Best of the Web 2010 Silver* Implemented multi-million dollar seasonal promotional campaigns* Build master ChoiceHotels.com, choicehotelsfranchise.com, cambriasuitesfranchise.com, careers.choicehotels.com * German Team Lead* Coordinated translation projects with other language team leads* Recommended and oversaw implementation of Translation Management System Translation and administration of web content for premier hospitality intranet and extranet websites.
Internet Application Analyst/Programmer
Dec 2006 - Nov 2011Senior Web Content Administrator
Nov 2003 - Dec 2006Web Content Administrator
Nov 2001 - Nov 2003
.webp)
Npower (nonprofit)
Feb 2005 - Dec 2008ConsultantHardware and software support, database administration, training

Icotext
May 2007 - nowOwner
Jan 2007 - nowNotary Public
May 2007 - May 2013

Cds international
Feb 2009 - Jul 2009TutorPreparing Tony Ganzer http://tonyganzer.com for his Robert Bosch Foundation fellowship in Germany

German school phoenix
Jan 2012 - nowDirecting the strategy of the school to fulfill its mission and realize its vision to be the first place people go to study German language and culture outside of a degree granting institution. - Placement and Teaching: Young Adults and Adults- Curriculum development: Beginner, Intermediate, Advanced Classes- School Management: Setting School Vision, Mission, Strategy, Policies- Personnel: Search, Screening, Selection, Onboarding, Orientation, Training- Finance: Budget, Planning, Projections- Marketing: Events, Campaigns, Advertising - Placement and Teaching: Young Adults and Adults- Curriculum development: Beginner, Intermediate, Advanced Classes
Member Board Of Directors
Feb 2021 - nowExecutive Director
May 2014 - Feb 2021Teacher
Jan 2012 - May 2014

O'reilly media
Apr 2012 - Feb 2017Worked at Safari Books Online, a joint venture of O'Reilly with Pearson Education, helping clients get access to the best and most current learning resources - online/offline, anytime, anywhere.- Recruited by Safari Books Online- Consulting: Working with knowledge managers to find the best fit for their team- Social Media: Created German language social media campaign- Business Process Improvement: Initiated workshops on best practices- Marketing: Developed business plan for improved brand awareness & strategic growth initiatives- Collaboration: Supported integration of new content providers- 2013, 2015: Achievers Club Award Show less
Manager, Customer Success
Nov 2016 - Feb 2017Manager, Corporate Accounts
May 2016 - Nov 2016Manager, International Accounts
Apr 2012 - May 2016

Cp furniture systems, inc.
Sept 2017 - Feb 2018National sales manager, north america- Responsible for setting up and maintaining sales representative and dealer structure- Point of contact for CP Furniture Systems, Inc. in the US and Canada for any issues relating to sales and project management.- Build up of national and international sales force with independent representatives- Form and maintain lasting relationships with dealers- Train and support sales partners and end customers in all aspects of the products- Implement and execute marketing and sales strategies- Metrics: Write quotes, monitoring monthly sales volumes, handle POs and invoices- Organize trade-show exhibitions, design display material, consult prospective buyers and effectively translate leads into sales- Excel at project management, ensuring on time delivery, installation of products, and executing customer service related inquiries Show less

Kaizen collision center
Apr 2018 - Mar 2020Director, marketing & business developmentOverseeing Marketing efforts:- Creating new and expand existing Marketing Programs to boost organic customer growth- Executing Social Media Campaigns as part of Social Media Management initiativeCreating opportunities for New Business Development:- Developing and managing key accounts and managing customer relationships- Strengthening branding, expanding into new markets, and increasing new user acquisitionImplementing Business Process Management:- Creating Process Automation to streamline shop operations- Developing policies and procedures to align with training programsAt Southwest Collision and Car Care Center:- Creating Marketing Programs and Social Media Campaigns- Search for and implement opportunities for business growth and development- Developing and managing key accounts and managing customer relationships- Strengthen branding, expansion into new markets, and increase new user acquisitionsee less Show less

Gmph one
Apr 2018 - Nov 2019Director, marketing and business developmentOverseeing Marketing and Business Development at Bullitt Automotive and Arizona Tax Advisors:- Creating Marketing Programs and Social Media Campaigns- Search for and implement opportunities for business growth and development- Developing and managing key accounts and managing customer relationships- Strengthen branding, expansion into new markets, and increase new user acquisition

Apl logistics
Sept 2021 - Aug 2022Manager, international logistics- Managed, coached and trained 20 operations TJX NAMBR representatives, team leads, and supervisors- Oversaw development of new role of data quality representative enabling new data quality initiatives- Lead operations-level enhancements, provided problem resolution, and identified business opportunities
Licenses & Certifications
- View certificate

Certified localization project manager
California state university - chicoJun 2011 
Community college teaching certificate
Maricopa county community collegesJan 2000
Notary public
Arizona secretary of stateMay 2009- View certificate

Statement of accomplishment – venture deals summer 2020
NovoedAug 2020 - View certificate

Having difficult conversations: a guide for managers
LinkedinOct 2021 - View certificate

General awareness training for the shipment of hazardous goods
Apl logisticsMar 2022 - View certificate

Jodi glickman on pitching yourself
LinkedinOct 2021 - View certificate

One-minute habits for success
LinkedinJan 2022 - View certificate

Certified technician
Safe kids worldwideOct 2018
Honors & Awards
- Awarded to Dierk Seeburg, M.S., C.L.P.M.Safari Books Online Achievers Club Safari Books Online Jan 2016
- Awarded to Dierk Seeburg, M.S., C.L.P.M.Safari Books Online Achievers Club Safari Books Online Jan 2014
Volunteer Experience
Chartered Organization Representative
Issued by Boy Scouts, Grand Canyon Council on Jan 2022
Associated with Dierk Seeburg, M.S., C.L.P.M.Member Of The Board Of Advisors
Issued by University of California, Irvine Division of Continuing Education on Jan 2022
Associated with Dierk Seeburg, M.S., C.L.P.M.Clinical Study Participant
Issued by The Janssen Pharmaceutical Companies of Johnson & Johnson on Nov 2020
Associated with Dierk Seeburg, M.S., C.L.P.M.Director Of Communications, PSO
Issued by Archway Classical Academy Cicero at Great Hearts Academies on Sept 2019
Associated with Dierk Seeburg, M.S., C.L.P.M.Founder
Issued by German Society of Arizona on Jan 2011
Associated with Dierk Seeburg, M.S., C.L.P.M.Inventory
Issued by HeatSync Labs on Nov 2011
Associated with Dierk Seeburg, M.S., C.L.P.M.Team Captain, Climb to Conquer Cancer of Phoenix, AZ
Issued by American Cancer Society on Jan 2009
Associated with Dierk Seeburg, M.S., C.L.P.M.Camera Operator
Issued by Saint Barnabas Episcopal Church on Jul 2021
Associated with Dierk Seeburg, M.S., C.L.P.M.Project Manager
Issued by The Rosetta Foundation on Dec 2011
Associated with Dierk Seeburg, M.S., C.L.P.M.Translator
Issued by The Rosetta Foundation on May 2010
Associated with Dierk Seeburg, M.S., C.L.P.M.Apple Ambassador
Issued by Choice Hotels Apple User Group on Jan 2011
Associated with Dierk Seeburg, M.S., C.L.P.M.Translator
Issued by TED Conferences on Jan 2010
Associated with Dierk Seeburg, M.S., C.L.P.M.Secretary, Executive Board of Directors
Issued by Arizona Center for Germanic Cultures on Jun 2007
Associated with Dierk Seeburg, M.S., C.L.P.M.Division Administrator
Issued by American Translators Association on Nov 2007
Associated with Dierk Seeburg, M.S., C.L.P.M.International Volunteer
Issued by IRONMAN Foundation on Nov 2021
Associated with Dierk Seeburg, M.S., C.L.P.M.
Languages
- geGerman
- enEnglish
- frFrench
- spSpanish
- laLatin
- grGreek, ancient (to 1453)
- itItalian
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