
Timeline
About me
Director of People - One LSC
Education

Staffordshire university
1995 - 1999Bachelor's degree with honours business studies 2:1 (upper second
Experience

Boots uk
Jul 1999 - Oct 2001Area hr advisor - north manchester areaROLE SUMMARYResponsible for the provision of a comprehensive and pro-active Human Resources support and advisory service to a cluster of 31 businesses. Format of support to Line Managers was through the GROW Coaching model. Developed, adapted and delivered specialised training to the customer area Store Management teams. Workshops include, managing performance, equal opportunities, redundancy and consultation, disciplinaries, managing attendance.. KEY DELIVERABLES~ Developed, implemented, managed and reported on the Workforce Planning and Development tool for the North West Region and North Manchester Area. ~ Area Lead for management of the Clinical Governance requirements of Pharmacy Operations – Awarded ‘Champion’ Status for Area Governance Performance and Planning Achievement. Show less

Bnfl
Oct 2001 - Mar 2007ROLE SUMMARY:Provided a professional support and advisory service in the areas of employee relations and employee development, to specified business areas. Coached and advised Line Managers on the best practice management of varied employee relations issues e.g. attendance, performance, bullying & harassment, equal opportunities, stress and disability. Data Protection Knowledge Lead.Responsible for the management of Contractor and Agency Supplied Workers for the Risley and Sellafield SitesKEY DELIVERABLES~ Process mapped, evaluated and re-engineered the process for engaging and managing Agency and Contractor supplied workers within BNGSL. This delivered significant cost and time efficiencies, established cross functional relationships and supported the business in reducing the employment risks associated with the engagement of a temporary workforce. ~ Designed, developed and implemented a database workflow that managed the end to end process for the engagement and termination of 1800 plus Agency and Contractor contracts across BNGSL along with a suite of process and guidance tools. This increased process visibility, highlighted and remedied process bottlenecks, improved business process understanding and increased manager ownership of the recruitment process. Show less ROLE SUMMARY: Completed a 2 year structured development programme and undertook a number of secondments: Compensation & Benefits (6 months) | Leadership Development (5 months) | RisleyOperation HR Advisor (13 months) | SellafieldCompensation & Benefits (6 months) | Leadership Development (5 months)KEY DELIVERABLES:~ Devolved the costs and contract management of the BNFL Group employee BUPA scheme to the relevant business subsidiaries. ~ Developed a system for the Corporate Graduate Recruitment and Development Team to enhance the quality and availability of key equal opportunities data for graduate recruits. Used this system to produce a report, with recommendations, on ‘equality' in the Graduate Recruitment and Development programmes. ~ Developed and conducted a survey on ‘Managing in a Contracting Environment’ for the BNFL Group. Interviewed selected Senior Managers and Executive Directors of the BNFL Group of companies from both UK and US offices to produce an Executive Paper for the Board of Directors. Operational Human Resources Advisor | Sellafield site To provide a professional support and advisory service in the areas of employee relations and employee development, to specified business areas: MOX, Operations Support, Commercial and Contract Management, Finance, HR and Public Affairs. Secretary to the Local Joint Industrial CouncilKEY DELIVERABLES~ Conducted a review of the current procedures and processes in place for managing the employment of disabled persons on the Sellafield Site, enabling BNGSL to maintain the 2-tick ‘positive about disabled people’ award. ~ Led a focus group for Employee Development Advisors on the Sellafield site to promote information and experience sharing. ~ Developed and implemented a managed ‘hybrid’ shift pattern to support a 12-week, critical production downtime period in the MOX facility. Delivered in line with the working time regulations and in consultation with the Unions. Show less
Senior HR Business Partner
Jul 2003 - Mar 2007HR Graduate Management Trainee
Oct 2001 - Jul 2003

Nhs bury
Jun 2007 - Aug 2008Workforce planning & development manager (interim) (inc esr project manager)ROLE SUMMARY:Responsible for providing a comprehensive HR and recruitment support and advisory service and for developing and sustaining a systematic workforce planning process that integrated with service and financial planning. Represented Human Resources in the PCT’s commissioning of Services.Represented Human Resources in the PCT’s commissioning of Services. KEY DELIVERABLES~ Successfully led and managed the Phase 2 ‘post-implementation’ programme for Oracle HRMS (Electronic Staff Record (ESR)) embedding the ESR system into the PCT’s Finance, HR, Recruitment, Payroll and Learning and Development arenas. Bury PCT achieved a readiness assessment status (RA5) of green in April 2008 - within the recommended 6 month consolidation period.~ Developed and implemented a suite of procedures and policies governing the security and operational management of the Oracle HRMS System (ESR) within Bury PCT. ~ Project managed and led the Registration Authority (RA) Integration Programme for Bury PCT. This programme saw the introduction of a new, leaner and more integrated RA and Recruitment process and established improved governance arrangements around recovery of SMART cards for new starters, leavers and employees subject to investigation. Show less

Salford pct
Sept 2008 - Jun 2009Hr project manager (interim)Provided a specialist Project Management service to the PCT’s Human Resources function. ~ Turned around the project Phase 2 – which was behind schedule, and completed phase 2 within 2 months of being in post. ~ Significantly improved the governance arrangements in place for the security and operational management of the Oracle HRMS System (ESR) and the SMART time and attendance System. ~ Developed a functionally integrated Establishment Control process and implemented the new system along with a policy and procedure. ~ Developed and implemented new terms of engagement and management of zero hrs workers Show less

Yorkshire & humber strategic health authority
Jun 2009 - Mar 2010Hr project manager - north west region (integrated identity management) (interim)ROLE SUMMARY:Provided specialist People Management systems design, operation and deployment knowledge to 74 Northwest NHS Trusts~ Designed a detailed trust specific baseline project plan~ Managed the largest region in the project

Nhs heywood, middleton and rochdale
Mar 2010 - May 2011Hr business manager & hr shared services project managerResponsible for the planning and provision of an operational HR Business Partner Service to the Commissioning arm of the PCT. Management of the B2B relationship and delivery of the HR Service Provider SLA. Management of HR service continuity for the Commissioning Business during the TUPE transfer of the provider service and closure of the existing HR Service SLA. Accountable, as project manager, for the design, establishment and delivery of a shared HR Transactional Service to support a number of NHS Commissioner Services, post the Provider Arm TUPE Transfers. Key Achievements: * Successfully led the transformation of the delivery of HR Transactional Services for the Greater Manchester NHS Trust Collaborative through the establishment of a shared transactional HR service. Designed and project managed the establishment of the service in a lead time of 8 weeks. This was delivered during a significant period of complex and demanding business change and high job insecurity. It delivered a number of immediate business benefits, which included business continuity, increased business efficiency, effective use of resources and cost savings. * Engaged a service team of twelve individuals, one week before service go live, and inspired their motivation and commitment to work with me to deliver a new model of HR Transactional delivery. All achieved at a time of unprecedented organisational change and high levels of job insecurity. * Provided HR expertise for the TUPE Transfer of the Provider Arm employees to its their new NHS Service owner. * Established robust data access and management governance processes for all people Information systems within my remit for all clients – including Electronic Staff Record (ESR), NHS Jobs, Pensions Online Show less

Nhs greater manchester csu
May 2011 - Jul 2014Head of hr business servicesResponsible for the strategic & operational delivery of the HR Business Services function of the NHS Greater Manchester HR Collaborative. Service provision included HR systems management, administration & development; recruitment services; employment management support; Agenda for Change Job Evaluation; workforce information; workforce information, HR service KPI development & management; Registratioj Authority, SLA / contract management for Payroll, Pensions & OH. Key Achievements: * Successfully re-designed & project managed the transformation of the NHS Greater Manchester shared transactional HR Service. Provided business support to thirteen NHS businesses with a combined headcount of 1200+. Delivered during a significant period of complex & politically sensitive business change. Results: implementation of a tiered helpdesk service, increased operational efficiency, improved workload & service delivery tracking, reporting & operational cost savings. * Engaged, motivated & created a spirit of resilience in a team of 16 disenchanted individuals, from six different NHS organisations, to enhance & transform the Shared HR Transactional Service. Achieved at a time of unprecedented organisational change & in an extremely challenging work environment. * Following a process of diagnosis, lean business process modelling & review; led & project managed the development & implementation of a standardised, one way of working, for nine client trusts, all previously working to their own processes and standards. Results: a transformed & more efficient shared service operation, more effective processes & systems, increased customer value and visibility. * Planned, project managed & effectively delivered the manual data migration of circa. 1500 employee records from ten legacy Oracle HRMS people management systems into thirteen new Oracle HRMS systems. Delivered in addition to day to day operational delivery using my existing team and staff budget. Show less

Extended maternity leave
Jul 2014 - Dec 2014Self employed
See the wood limited
Jan 2015 - Apr 2021Self employed | business transformation project/programme managerSet up a business providing project management, HR consultancy and mediation services.

Lancashire care nhs foundation trust
Jun 2015 - Mar 2021Head of Workforce Information & Planning
Dec 2016 - Mar 2021HR Interim: Functional Governance & MI
Jun 2015 - Dec 2016

Lancashire & south cumbria nhs foundation trust
Apr 2021 - May 2024Associate director employee services and icb system mental health workforce lead
Nhs
Jun 2024 - nowDirector of people services - one lsc
Licenses & Certifications

Introductory certificate non-violent communication (nvc)
Center for non-violent communicationApr 2021
Full member pma
The professional mediators' associationFeb 2015
Nlp practitioner
Northern school of nlpMar 2007
Chartered manager (cmgr) mcmi
Chartered management instituteJan 2010
Prince 2 project managment pracitioner
Novare consulting ltdSept 2008
Accredited civil & commercial mediator
Catalyst mediationJan 2015
Aapm
Association for project management
Accredited interpersonal mediator
College of mediatorsMay 2015
Restorative approaches training
Rjc - restorative justice councilOct 2015
Integrating mindfulness & compassion (imc)
MindfulnessukApr 2021
Volunteer Experience
Volunteer Community Mediatior
Issued by Smile Mediation
Associated with Michelle Kaye
Languages
- enEnglish
- spSpanish
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