Hubert Wesołowski

Experience

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  Soft Group

  Mar 2017 - May 2017

  Information Technology Specialist

  • Identified and resolved problems with desktops, laptops, printers, and other hardware components to restore functionality.• Installed and configured new hardware components, such as RAM, hard drives, and GPUs, to improve computers performance.• Set up operating systems, drivers, and applications on computers.• Tracked and organized replacement parts and tools to ensure availability for repairs and maintenance tasks.

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  Life Architect

  Oct 2018 - Jul 2019

  IT & Web Development Specialist

  • Analysed and resolved technical problems related to software and hardware within company.• Managed backup solutions and recovery systems.• Investigated and resolved API-related issues reported by users or developers, analyzing logs, error codes to fix causes• Collaborated with programmers to share user feedback, suggest improvements and assist in troubleshooting.• Provided basic IT training and delivered learning materials.

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  APS - Administration Personnel Services

  Sept 2019 - Nov 2020

  Service Desk Specialist

  • Provided first-line support to customers, handled tickets via ticketing systems (ServiceNow, Jira), email and through calls to ensure timely resolutions.• Provided remote assistance (TeamViewer, RDP, AnyDesk) to address technical issues and resolve urgent major incidents.• Supported onboarding and offboarding processes for users.• Planned and executed system upgrades, including operating systems, applications, and hardware components.• Administered Active Directory, user accounts, and access permissions, ensuring compliance with company policies.• Maintained product documentation, technical procedures, troubleshooting guidelines, KBs and FAQ articles. Show less

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  Majorel Polska

  Nov 2020 - Feb 2023

  Cloud Administrator

  • Managed Azure resources including VMs, App Services, Azure Storage, Azure Firewall, VPNs, ACI, AKS and more.• Automated server configurations using configuration management tools (Ansible).• Performed operations on SQL databases, created customer reports, generated analyses at request of other department.• Set up RBAC roles and IAM policies within Azure Entra ID.• Migrated on-premise systems to the cloud, successfully transitioning over 5 legacy systems.• Managed access control for cloud-based applications.• Supported disaster recovery and backup solutions.• Documented technical processes, including maintenance instructions, upgrade procedures, root cause analyses, and incident reports. Show less

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  SoftwareOne

  Feb 2023 - now

  Cloud Engineer

  • Deployed and managed cloud environments (Azure, AWS), including VMs, storage solutions, databases, networking, load balancers and other critical infrastructure components.• Experienced in IAM solutions in Active Directory (LDAP, DNS, GPO, Kerberos) and Azure Active Directory (AADC, B2B/B2C, Conditional Access, MFA and SSO, IDP configs, RBAC, key vaults, PIM, OAuth, OKTA, OpenID Connect and SAML).• Used scripting (Powershell, Python) to automate repetitive tasks and workflows.• Created and maintained CI/CD pipelines.• Used container technologies and container orchestration for application deployment.• Utilized IaC tools to automate the provisioning and management of cloud infrastructure.• Used Git for version control, branching and managing code repositories.• Monitored, tracked and visualized performance for various services and applications.• Controled databases access and configured regular backups (MS SQL Server and T-SQL).• Applied best security practices and security measures. Show less