Robin West

Experience

• 

  Olive Garden

  Mar 2012 - Feb 2014

  Lead Server Trainer

  - Hired as server, quickly became a top performer and promoted to lead server trainer within six months of employment. - Was a leader and mentor. Led by example. - Compiled training materials. - Routinely trained groups of 2-10 servers. - Evaluated performance and gave encouraging and constructive feedback as necessary. - Left on good terms.

• 

  Fred Meyer Jewelers

  Apr 2014 - Oct 2015

  Sales Associate & Customer Satisfaction Coordinator

  - Built and maintained strong customer relationships, created appealing visual displays, promoted in-store events, routinely achieved $25,000 monthly sales goals by promoting merchandise and engaging customers. - Led team in increasing overall customer satisfaction score by 12%. - Left on good terms for relocation and to pursue school full time.

• 

  Rover.com

  May 2016 - Jul 2019

  Dog Sitter

  - Identified a gap in the local market, created a unique and compelling profile to appeal to this particular audience. - Quickly built a loyal customer base and maintained a five-star rating. - Left to pursue career opportunities.

• 

  SocialSpark Pro

  Mar 2019 - May 2019

  Social Media Apprentice

  - Apprenticed with SocialSpark Pro for three months under direct supervision of founder and CEO. - Researched, curated and crafted original blog posts and social media posts. Created eye-catching social media graphics in Canva. - Scheduled social media posts through Hootsuite and helped manage the company's Facebook, Twitter, LinkedIn and Instagram profiles. - Increased Instagram follower count by 84% in three months.- Left on good terms when apprenticeship ended.

• 

  Keetro.org

  Nov 2019 - Feb 2020

  Marketing & Program Manager Intern

  - Worked with CEO to strategize, implement and ensure completion of complex, cross-functional projects. - Determined scope of projects, coordinated project activities, developed unique and consistent branding. - Evaluated and hired external contributors. Worked directly with CEO, team, and contracted UX designers and web developers to create and launch multiple websites from the ground up. - Reviewed Figma-based wireframes and site mockups and oversaw the execution and completion of website development. - Worked with external contributors to implement Google Search and LinkedIn ads to generate brand awareness and drive traffic to websites.- Left on good terms to pursue career opportunities. Show less

• 

  APA – The Engineered Wood Association

  Mar 2020 - now

  • Senior Manager, Market Communications

    Jan 2025 - now

  • Publications and Marketing Manager

    Dec 2022 - Jan 2025

  • Advertising and PR Specialist

    Mar 2020 - Dec 2022