Robin West

Robin West

Lead Server Trainer

Followers of Robin West213 followers
location of Robin WestCincinnati, Ohio, United States

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  • Timeline

  • About me

    Proven Data-Driven Digital Marketing Manager | Strategy | Content Creation & Management | Leadership | Project Coordination & Management

  • Education

    • Southern New Hampshire University

      2015 - 2019
      Bachelor’s Degree Marketing 4.0

      Maintained a 4.0 GPA throughout my college career. Graduated at the top of my class.

  • Experience

    • Olive Garden

      Mar 2012 - Feb 2014
      Lead Server Trainer

      - Hired as server, quickly became a top performer and promoted to lead server trainer within six months of employment. - Was a leader and mentor. Led by example. - Compiled training materials. - Routinely trained groups of 2-10 servers. - Evaluated performance and gave encouraging and constructive feedback as necessary. - Left on good terms.

    • Fred Meyer Jewelers

      Apr 2014 - Oct 2015
      Sales Associate & Customer Satisfaction Coordinator

      - Built and maintained strong customer relationships, created appealing visual displays, promoted in-store events, routinely achieved $25,000 monthly sales goals by promoting merchandise and engaging customers. - Led team in increasing overall customer satisfaction score by 12%. - Left on good terms for relocation and to pursue school full time.

    • Rover.com

      May 2016 - Jul 2019
      Dog Sitter

      - Identified a gap in the local market, created a unique and compelling profile to appeal to this particular audience. - Quickly built a loyal customer base and maintained a five-star rating. - Left to pursue career opportunities.

    • SocialSpark Pro

      Mar 2019 - May 2019
      Social Media Apprentice

      - Apprenticed with SocialSpark Pro for three months under direct supervision of founder and CEO. - Researched, curated and crafted original blog posts and social media posts. Created eye-catching social media graphics in Canva. - Scheduled social media posts through Hootsuite and helped manage the company's Facebook, Twitter, LinkedIn and Instagram profiles. - Increased Instagram follower count by 84% in three months.- Left on good terms when apprenticeship ended.

    • Keetro.org

      Nov 2019 - Feb 2020
      Marketing & Program Manager Intern

      - Worked with CEO to strategize, implement and ensure completion of complex, cross-functional projects. - Determined scope of projects, coordinated project activities, developed unique and consistent branding. - Evaluated and hired external contributors. Worked directly with CEO, team, and contracted UX designers and web developers to create and launch multiple websites from the ground up. - Reviewed Figma-based wireframes and site mockups and oversaw the execution and completion of website development. - Worked with external contributors to implement Google Search and LinkedIn ads to generate brand awareness and drive traffic to websites.- Left on good terms to pursue career opportunities. Show less

    • APA – The Engineered Wood Association

      Mar 2020 - now
      • Senior Manager, Market Communications

        Jan 2025 - now
      • Publications and Marketing Manager

        Dec 2022 - Jan 2025
      • Advertising and PR Specialist

        Mar 2020 - Dec 2022
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Robin West
      Summa Cum Laude - Jul 2019
    • Awarded to Robin West
      Outstanding Graduate Dr. Gregory Fowler May 2019
  • Volunteer Experience

    • Foster

      Issued by Auburn Valley Humane Society on May 2018
      Auburn Valley Humane SocietyAssociated with Robin West