François Depireux

Experience

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  Adobe

  Jan 2015 - Oct 2015

  Customer Service Representative - Spain & Latin America

  - Assistance in Spanish (sometimes Portuguese) via phone calls, chats or e-mails.- Complaints management, invoices and technical issues resolution.

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  Merit Medical Systems, Inc.

  Oct 2015 - Oct 2018

  - Tenders Management (from reception to submission)- Compliance with the objectives and conformity of the file of consultation of companies- Drafting of the answer and creation of additional documents related to the tender (contract terms, price offers, corporate information, etc.)- Creation and update of technical and administrative documentation- Samples shipment and labelling for testing + logistics tracking- Price ManagementQualities:- Excellent organization and coordination- Excellent interpersonal skills and teamwork- Attention to detail- Ability to work under pressure- Strict adherence to deadlines- Excellent sense of service- Creativity Show less

  • Tender and Contract Coordinator - France & Belux

    Sept 2017 - Oct 2018

  • Customer Service Representative - France & Southern Europe

    Oct 2015 - Sept 2017
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  Authentic Fruits

  Apr 2019 - Jun 2020

  Project Developer

  - Creation and development of the brand- Leading Marketing (surveys, benchmark, Website development and Social Media)- Relations with medias and Governemental organizations- Logistics: responsible of the stock and implementation- Sales: Customer prospection and cold calls - Research and Development (contact with new suppliers, analysis of quality, etc) - Leading the organization of events- HR: recruitment and interviews- Management of strategic projects- Management of 3 people (interns) Show less

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  A.S. MOBILITY

  Jun 2020 - Dec 2021

  Account Manager - Brussels & Wallonia

  - Online and Offline Prospection (Phone, Email, Social Networks, on the field, etc.)- Identifying the influencers and key decision makers within an organisation and targeting them- Developing and maintaining long-term relationships with clients- Growing business with existing clients (upselling and cross-selling)- Negotiating contracts and agreements with clients- Managing quotations, presentations, contracts and complaints- Achieving trimester requested sales targets- Focusing on improvements and prioritising tasks- Managing CRM and rapports (Salesforce) Show less

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  Calltic

  Dec 2021 - Dec 2023

  International Business Development Manager - Africa & Latin America
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  FraudBuster

  Dec 2023 - now

  International Business Development Manager - Africa & Latin America

  - Helping revenue assurance and fraud management professionals in their objectives.- Sales and negotiation: strategically pitching FraudBuster's bypass fraud solutions (SIMbuster & Calltic) to international telcos companies.- Travelling dedication: building strong face-to-face relationships and adapting to different cultures.- Resourceful problem solving: developing inventive strategies to tackle the complexities of bypass fraud and enhancing solution value.- Long-term vision: maintaining engagement with prospects throughout 1 to 2-year corporate project timelines.- Adaptation: understanding client pain points, tailoring solutions to address specific needs against frauds. Show less