Reeti Nagayach

Experience

• 

  V2M2 Digital Marketing Group

  May 2020 - Aug 2020

  Social Media Marketing Intern

  • Extracted valuable data from clients' social media channels using analytic software tools and recommended solutions to reach their revenue growth goals• Developed strategies in digital marketing, customer experience automation, and SEO to maximize consumer interaction and ROI

• 

  Illinois Business Consulting

  Jan 2021 - May 2022

  Project Consultant

  • Analyzed companies’ existing processes, identified issues, and then discussed potential approaches to improve their efficiency, eliminate wasted resources, and establish new partnerships• Developed expansion go-to-market strategies and proposed new market frameworks for companies to carry out to reach new customers and increase sales

• 

  Illinois Students Consulting for Nonprofit Organizations

  Jan 2021 - Dec 2021

  Project Consultant

  • Spread awareness and raised money for nonprofit organizations by designing marketing materials and carrying out fundraising events to maximize number of donors• Increased clients’ social media presences by implementing regular posting schedules with more engaging content to attract and inform students of clients’ mission statements

• 

  Brielle

  May 2021 - Aug 2021

  Market Research Intern

  • Designed the firm’s website, conducted product testing, researched competitors, and determined promotional objectives to appeal to the targeted customer segments• Conducted market research and an industry analysis to suggest the most advantageous locations to expand to within the United States

• 

  Caterpillar Inc.

  Jan 2022 - May 2023

  Service Operations & Digital Analytics Intern

  • Evaluated metrics and attributes in Service Excellence to help drive improvements in dealer capability to increase profitable growth by 20% and improve customer loyalty• Analyzed and reported data about a dealer’s product improvement program, contamination control, product problem management, service net loyalty, customer value agreement, work in process management, and technician productivity

• 

  Amazon

  May 2022 - Aug 2022

  Program Manager Intern

  • Decreased the dwell time of unsellable FBA inventory stored in Reverse Logistics (ReLo) fulfillment centers by 59% to enhance seller and vendor experience, increase building capacity, and decrease the need to launch additional ReLo sites• Developed an optimal method to automatically remove unsellable units dwelling at sites for 6+ months, resulting in a multimillion square ft increase of ReLo sites storage space and reducing $XX millions in capital expenditure per year

• 

  PwC

  Jun 2023 - Aug 2023

  Cloud & Digital Technology Consulting Intern

  • Integrated a mobile virtual network operator platform to a new user interface, enhanced frontend by designing flow diagrams, creating customer use cases, and finding 40+ defects while conducting UAT of the new interface• Improved backend by analyzing RPPE (Rate Plan Promotion Engine) data model and API contracts to design an API architecture model detailing the technical framework of the RPPE

• 

  PwC

  Aug 2024 - now

  Technology Consulting Associate