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Paul Elson

Paul Elson

Payroll Assistant

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location of Paul ElsonEngland, United Kingdom

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  • Timeline

  • About me

    IT Service Engineer at Lloyds Banking Group

  • Education

    • Christleton High School

      1990 - 1995
      GCSE

  • Experience

    • UK Ministry of Defence

      Sept 1995 - Jul 1997
      Payroll Assistant

    • MBNA

      Jul 1997 - Jan 2018

      24/7 Break fix production support for MBNA Internal and External applications.Incident, Change and Problem managementVendor management Project management of system enhancements on the TSYS TS2 mainframe platform. Production of business requirement documentation, Low & High Design documentation, Release management, UAT and regression scripting

      • Consultant Systems Engineer

        Jul 2011 - Jan 2018

      • Technical Project Consultant - Commercial Cards

        Jun 2009 - Aug 2011

      • Commercial Underwriter

        Aug 2003 - Jun 2009

      • Credit Underwriter

        Aug 1999 - Aug 2003

      • Customer Support Specialist

        Jul 1997 - Aug 1999

    • Lloyds Banking Group

      Jan 2018 - now
      Information Technology Service Engineer

  • Licenses & Certifications

    • ITIL Operational Support and Analysis (ITIL-OSA)

      QA Ltd

    • ITIL Continual Service Improvement (ITIL-CSI)

      QA Ltd

    • ITIL Foundation Level

      QA Ltd
      Jan 2013