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Julia Wood

Julia Wood

Team Trainer

Followers of Julia Wood79 followers
location of Julia WoodBlackstone, Queensland, Australia

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  • Timeline

  • About me

    Customer Care Team Member at Plan Partners

  • Education

    • QUT

      2010 - 2013
      Bachelor's degree Human Resource Manager

    • University of Southern Queensland

      2019 - 2022
      Bachelor's degree Bachelor of Science (Psychology)

  • Experience

    • KFC (B) Sdn Bhd

      Aug 2008 - Jan 2015
      Team Trainer

      Training new employees.

    • Target

      Jun 2011 - Mar 2013
      Register Supervisor

      Responsible for both the registers and the staff. opening (cash counts) and closing the registers. Handling customer complaints.Processing refunds/exchanges. General maintenance of registers.

    • Just Group

      Jul 2014 - Jan 2020
      Retail Store Manager

      Operation ExcellenceLoss PreventionVisual MerchandisingStaff RecruitmentStaff Training Cash HandlingCustomer Service Performance Management Rosters

    • Cotton On Group

      Oct 2017 - Feb 2018
      Retail Store Manager

    • Engage Psychology

      Feb 2019 - Aug 2023

      • Behaviour Support Clinician

        Mar 2021 - Aug 2023

      • Receptionist

        Feb 2019 - Feb 2022

    • Ipswich Urology Clinic

      Mar 2023 - now
      Reception/Administrative Assistant

      Being the first point of call for a busy urologist in Ipswich, this role involves answering client queries in person, on the phone, and via email, and maintaining a professional and welcoming environment. Managing appointment bookings, including in clinic times as well as theatre bookings, including liaising with patients and relevant stakeholders including hospitals, anaesthetist, and relevant reps for procedures. Managing billings on behalf of the doctor, and communicating accurate billing information to patients. Show less

  • Licenses & Certifications

    • Business Degree (Human Resource Management)

      QUT

    • Bachelor of Science (Psychology)

      University of Southern Queensland
      Nov 2021

  • Volunteer Experience

    • Treasurer

      Issued by Springfield Runners Group on May 2022
      Springfield Runners GroupAssociated with Julia Wood

    • Family Support Worker

      Issued by GRACE HOMESTEAD on Jan 2018
      GRACE HOMESTEADAssociated with Julia Wood