Naina Jagtap

Experience

• 

  Infosys

  Sept 2003 - Dec 2007

  Program Analyst
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  Microsoft

  Oct 2008 - Dec 2014

  Release Manager / Software Engineer 2

   Coordinate monthly test passes for Public Updates, setting expectations & schedules  Cross-team and discipline communication for monthly releases, internal and external to Microsoft  Quickly research and learn required technologies Filter information from multiple sources to communicate testing needs  Improve communication process to streamline release decisions  Designed a number of processes & features for streamlining sustaining activities  Designed and reviewed designs for internal tools Defined testing requirements  Drove & implemented test strategy including writing TDS, test execution and schedule Show less

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  Microsoft

  Feb 2016 - Sept 2016

  Drive and Manage the improvements for the Microsoft research portal.Collaborate with Research team to help them manage and organize their research and insights.POC for easier ,faster and accurate reporting of customer bugs Worked on lighting up the security state KPIs for the services on Nation clouds and also the KPIs that define the service healthMet with service owners to help them identify what are the KPIs that define the security state and service health for their service.Designed the Score card proto type Designed and owned one pager and functional specs feature improvements for release management tool.Led new feature from designing to deployment and then post deployment analysisQuickly researched Windows patch building and release space

  • Program Manager 3

    Jun 2016 - Sept 2016

  • Program Manager 3

    Apr 2016 - Jun 2016

  • Program Manager 2

    Feb 2016 - Apr 2016
• 

  Beyondsoft

  Mar 2017 - Nov 2017

  Senior Consultant

  Working for Microsoft SESIT Disco team as a vendor PMProgram management highlights:  Drive and Manage the improvements for the Incident Management and Problem management. Collaborate with tier 3 team to help them manage and organize their tickets. Creating a backlog and establishing and running the sprints. Co-ordinating with the product groups to build the OLA an SLAs.

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  Microsoft

  Jul 2018 - Feb 2021

  Product/Group: Windows Fundamentals Org, MicrosoftDomain: Program Management Program management and leadership highlights:  Create clarity and drive the KPI initiative across the org (6 teams and total 70 team members). Own the evangelization of the tools and services across the org. Own and drive the diagnostics tools feature improvement , customer outreach and future strategy. Drive the customer sentiments initiative and propose areas of investment for better ROI. Show less

  • Product Manager

    Jul 2020 - Feb 2021

  • Program Manager 2

    Jul 2018 - Jul 2020
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  BD

  Feb 2021 - Dec 2023

  Senior Engineering Services Manager