Casey Ray

Experience

• 

  Red Lobster

  Nov 2013 - Nov 2015

  Server/Bartender

  Duties include greeting guests, taking orders and serving guests, mixing drinks as ordered and in observance with company standards, checking identifications, cash handling, ensuring bar area is fully equipped and well cleaned, and demonstrating knowledge of food, other products, and promotions.

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  The University of Alabama at Birmingham

  Jun 2014 - Jul 2014

  Student

  • Helped to curate and accession archaeological artifacts from UAB’s Josselyn Collection into their permanent collection.

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  Jefferson County Emergency Management Agency

  Mar 2015 - May 2015

  Intern

  • Continuously improved professional knowledge and practice by actively participating in professional development activities.• Led the integration of current technologies as tools to enhance various instructional strategies and increase personal development.• Conducted classroom training while designing and implementing projects to educate the public about emergency preparedness. • Responded to the command center for local incidents while updating protocols to ensure accurate reports of potential hazards.• Enhanced own productivity by maximizing the effectiveness of instructional practice through the utilization of given guidelines. Show less

• 

  Transportation Security Administration (TSA)

  Dec 2015 - now

  • Serves as a key liaison for enforcing guidelines set by the Transportation Administration to ensure the freedom of movement for people and commerce.• Manage all aspects of security, including the supervision of TSOs and LTSOs to ensure full productivity and maximum performance.• Communicate all information through briefings, develop procedures, and prepare reports in compliance with organizational policies.• Provide leadership in coaching employees, implementing disciplinary actions and resolving concerns to maintain productivity.• Mitigate threats against transportation, utilize intelligence, and coordinate with internal/external clients to solve operational needs. Show less • Demonstrated outstanding leadership in managing at least 3 full-level and trainee-level TSOs to ensure full maximum productivity.• Collaborated with Supervisors and Managers about employee performance, promotions, and needed resources to complete all tasks.• Allocated workloads among all personnel according to workflow and skill level to accomplish the tasks within established priorities. • Led in performing all the duties by demonstrating extensive knowledge of procedures to guarantee that all objectives were upheld.• Resolved alarms and breaches of security, conducted incident investigations and resolved conflicts with passengers and employees. Show less • Spearheaded in interacting with the public professionally while maintaining the utmost awareness to avoid any unwanted circumstances. • Continuously developed skills and transportation expertise by remaining focused while working in a loud and stressful environment.• Performed property searches, conducted pat-downs of passengers, and controlled terminal doorways to ensure passenger safety.• Completed tasks according to guidelines while recalling and implementing knowledge of applicable Standard Operation Procedures.• Ensured safety by using advanced skills in several forms of security equipment to detect threats both in baggage and on a person. Show less

  • Supervisory Transportation Security Officer

    May 2019 - now

  • Lead Transportation Security Officer

    Jan 2017 - May 2019

  • Transportation Security Officer

    Dec 2015 - Jan 2017