Michael Henrichs

Experience

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  Amaya

  May 2010 - Mar 2016

  Language Specialist and German Customer Service Representative

  German customer service representative in London and Germany. Amaya Inc, is leading provider of technology-based solutions, products and services in the global gaming and interactive entertainment industries. My work provided me with experience in customer service and team management. Key Achievements:• Providing a professional customer service in German end English• Handling queries of other colleagues in my position as one of the team leaders for the German team.• Organising and testing of new projects Mostrar menos

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  Phantasialand Schmidt-Löffelhardt GmbH & Co. KG

  Mar 2016 - Jan 2017

  Light board operator, Backstage crew and Assistant Stage Manager

  Light Operator, Backstage Helper and Assistant Stage Manager in a variety artistic show. Phantasialand is one of the biggest theaters in Germany and offers several high class shows for the visitors. My work provided me with experience in light operating, backstage work and stage management. Key Achievements:• Operating light cues for 3 different shows with the grandMA 2 light board and fixing color and positioning errors during the show.• Operating the spotlight for an ice show.• Setting up air tracks for an outdoor show. • Installing Hazers and Fog machines, Martin MAC lights and replacing lamps in Martin MAC lights.• Earning experience in managing a stage and the taking care about the props for the show. Mostrar menos

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  AIDA Cruises

  Jan 2017 - Mar 2020

  1st Light Operator for the Theatrium and Beach Club on the AIDA Cruises ships. AIDA Cruises is an American/British-owned German cruise line based in Rostock, Germany. AIDA Cruises is the number-one operator in the German-speaking cruise market. Key Achievements:• Discussing with clients the lighting requirements for upcoming events.• Operating the equipment during the show.• Testing of all equipment before performances to ensure their workability.• Troubleshoot, diagnose, and fix lighting systems, often under time pressure.• Programming lights for guest artists.• Operating and programming shows on timecode.• Live operating during concerts with different light presets.• Organizing the inventory and ordering of new spare-parts and fog-liquid. Mostrar menos

  • Showmanager

    Sept 2019 - Mar 2020

  • 1st Light Operator

    Jan 2017 - Sept 2019
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  Friedrichstadt-Palast Berlin

  Jun 2021 - now

  Guest Happiness