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Michael Frampton

Michael Frampton

Bartender/ Waiter/ Cashier/ Host/ Somm in training

Followers of Michael Frampton784 followers
location of Michael FramptonHamilton Island, Queensland, Australia

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  • Timeline

  • About me

    Hospitality Management

  • Education

    • International College of Management Sydney ATF ICTHM Trust

      2007 - 2009
      Bachelor of Business Administration (B.B.A.) Hospitality

      Activities and Societies: Student Representative Council Residential Assistant Student Ambassador Residential Assistant, Student Representative Council, College Bar Manager.

    • César Ritz

      2008 - 2008
      Associate's degree Hospitality

      Study abroad program in Brig, Switzerland.

  • Experience

    • Shangri-La Hotels and Resorts

      Sept 2007 - May 2008
      Bartender/ Waiter/ Cashier/ Host/ Somm in training

      Worked in both The Blu Horizon Bar (AHA Best Bar Award 2007) and Altitude Restaurant- Knowledge of over 60 signature cocktails and a variety of classics - Acting bar supervisor and sommelier- Continuous training on wine knowledge and service

    • Hugos Group

      Oct 2008 - Aug 2010
      Assistant Bar Manager

      - Supervising and coordinating a team of cocktail bartenders- Planning and implementing a number of policies and procedures to increase bar efficiency and effectiveness, including bar trainings- Knowledge of over 50 signature cocktails plus numerous classics- Cash control and reconciliations- Stocktaking; monitoring, controlling & reporting directly to owners

    • The Pony Room

      Sept 2010 - Jan 2013
      Licensee/Venue Manager

      - In charge of a 100pax bar/restaurant with up to eight staff at a time. Duties included cash reconciliations, banking, function enquiries/bookings, license enquiries/issues, liaising with police and the Office of Liquor & Gaming, general maintenance, stock orders and cost control, business expansion and development.- Creation of cocktail lists, food menus and recipes, staff trainings, and all operational procedures.

    • Qualia, Hamilton Island

      Feb 2014 - Jul 2015
      Restaurant and Bar Manager

      - Hands on manager in charge of the following services on a rotational roster: Breakfast (120pax), lunch (80pax) and dinner services for both Pebble Beach Restaurant (60pax casual fine dining) and the Long Pavilion Restaurant (60pax fine dining).- Coordinating, preparing and working functions for up to 250pax fine dining degustation functions, 350pax cocktail functions and others.- Running of ‘Talk & Taste’ classes for sake and sashimi matching.- Other duties included: cash reconciliations, restaurant booking enquiries, cocktail menu creations, stock orders and cost control, monthly stock takes, daily on-the-job training of staff, complaint handling and recovery, staff appraisals Show less

    • Beach Club Resort, Hamilton Island

      Jul 2015 - Oct 2015
      Host/Front Desk

      - meet & greets, driving around, rooming, charges, etc- concierge services; booking tours, dining reservations, etc- cash reconciliations- late night shifts

    • Fairmont Banff Springs

      Apr 2016 - Mar 2018
      Waldhaus Restaurant & Pub Manager

      Restaurant and Pub Manager for a venue located a 10 minute walk from the hotel's main entrance.

    • Peppers Cradle Mountain Lodge

      May 2018 - Jan 2019
      Food and Beverage Manager

      Food & Beverage manager overseeing breakfast, lunch, two dinner operations, wine tastings and events.

    • Mantra Group

      Jan 2019 - Jun 2020
      Food and Beverage Manager

      Part of the new opening team for Mantra Hotels, focusing predominantly on Food & Beverage and Event Operations.

    • Hamilton Island

      Jul 2020 - Sept 2023
      Executive Food & Beverage Manager

      Senior leader in Food & Beverage operations. Our division encompassed 19 outlets and a team exceeding 430 personnel.

    • Hamilton Island

      May 2024 - now
      Hamilton Island Golf Club Manager

  • Licenses & Certifications

    • Bachelor of Business Administration, majoring in Hospitality Management

      Macquarie University