Jamie Kelly

Jamie Kelly

Followers of Jamie Kelly518 followers
location of Jamie KellyLondon, England, United Kingdom

Connect with Jamie Kelly to Send Message

Connect

Connect with Jamie Kelly to Send Message

Connect
  • Timeline

  • About me

    Technical Support Engineer

  • Education

    • Royal Docks Community School

      1999 - 2004
    • De Montfort University

      2007 - 2009
      Business HND
  • Experience

    • Schuh

      Aug 2004 - Aug 2012
      • Trainee Manager

        May 2004 - Aug 2012
      • Sales Assistant

        Aug 2004 - May 2012
    • The Kool Kids Klub

      Jun 2012 - Apr 2020
      Resident DJ/ Promoter

      I am very lucky to have supported some of the UK's biggest musicians, I also help promote the event which is on the second saturday of every month.

    • Ted Baker

      Nov 2012 - Apr 2013
      Sales Assistant
    • First Data Corporation

      Apr 2013 - Jun 2014
      Merchant assistant
    • Apple

      Aug 2015 - Nov 2023

      During my time as a Technical support administrator I was tasked with supporting the Repair Room with tasks such as:Assigning repairs to technicians Managing inventory for the repair roomAssigning parts to repairsSending repairs to the Depot repair centreSupporting the technicians with any issues they faced in repairsDealing with Safety evaluations of productsManaging the consumable parts for the repair roomHelping manage the electrical equipment for the repair roomThrough Jamf we would support the repair team by ensuring the latest iOS software packages was available for software installationsSupport the leadership team with repair investigationsSupporting the leadership team with customer repair escalations Show less

      • Technical Support Administrator

        May 2023 - Nov 2023
      • Technical Expert

        Apr 2020 - May 2023
      • Product Specialist

        Aug 2015 - Apr 2020
    • Cisco

      Nov 2023 - now
      Technical System Engineer

      Supporting employees with any queries that they have on their work devices.

  • Licenses & Certifications