Jamie Kelly

Experience

• 

  Schuh

  Aug 2004 - Aug 2012

  • Trainee Manager

    May 2004 - Aug 2012

  • Sales Assistant

    Aug 2004 - May 2012
• 

  The Kool Kids Klub

  Jun 2012 - Apr 2020

  Resident DJ/ Promoter

  I am very lucky to have supported some of the UK's biggest musicians, I also help promote the event which is on the second saturday of every month.

• 

  Ted Baker

  Nov 2012 - Apr 2013

  Sales Assistant
• 

  First Data Corporation

  Apr 2013 - Jun 2014

  Merchant assistant
• 

  Apple

  Aug 2015 - Nov 2023

  During my time as a Technical support administrator I was tasked with supporting the Repair Room with tasks such as:Assigning repairs to technicians Managing inventory for the repair roomAssigning parts to repairsSending repairs to the Depot repair centreSupporting the technicians with any issues they faced in repairsDealing with Safety evaluations of productsManaging the consumable parts for the repair roomHelping manage the electrical equipment for the repair roomThrough Jamf we would support the repair team by ensuring the latest iOS software packages was available for software installationsSupport the leadership team with repair investigationsSupporting the leadership team with customer repair escalations Show less

  • Technical Support Administrator

    May 2023 - Nov 2023

  • Technical Expert

    Apr 2020 - May 2023

  • Product Specialist

    Aug 2015 - Apr 2020
• 

  Cisco

  Nov 2023 - now

  Technical System Engineer

  Supporting employees with any queries that they have on their work devices.