Deep Enrich
Bruce Hoyle
163 followers
Kansas City, Missouri, United States
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About me
Director, National Customer Services, Patient and Consumer Operations at Quest Diagnostics
Education
Kansas State University
-Bachelor of Science (B.S.) Business Administration and Management, General
Experience
Quest Diagnostics
Feb 2005 - nowDirector, National Customer Services, Patient and Consumer Operations
Mar 2024 - nowSr. Manager, Patient and Consumer Operations
Dec 2021 - May 2024Director, Contact Center Customer Operations
Feb 2005 - Feb 2022
Licenses & Certifications
- View certificate
Coaching and Developing Employees
Lynda.comJan 2016
- View certificate
Lean Six Sigma Fundamentals
Lynda.comJan 2016 - View certificate
Operations Management Fundamentals
Lynda.comDec 2015 - View certificate
Building Accountability Into Your Culture
Lynda.comJan 2016
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