Kristen Rinaldo

Experience

• 

  University at Buffalo Libraries

  Aug 2001 - May 2007

  • Prepared Special Collections Department materials for transfer to Annex Facility by creating protective enclosures.• Performed preservation survey of over 20,000 rare books and created protective enclosures for damaged materials.• Repaired spines and re-cased damaged books.• Prepared current periodicals to be sent to the bindery by creating an order for each volume to be bound (using Aleph). 2003-2005 Student Coordinator: Supervised other student assistants. Assigned tasks.2001-2003 Student assistant: Sorted and Shelved books in multiple academic libraries on campus. Performed shelfreading as needed. Assisted in moving books or furniture as needed.

  • Student Assistant- Preservation

    May 2005 - May 2007

  • Student Coordinator-Stacks

    Aug 2001 - May 2005
• 

  Coutts Information Services

  May 2007 - Oct 2007

  Cataloger

  Cataloged books for multiple academic accounts.

• 

  Ingram Content Group

  Oct 2007 - now

  -Responsible for managing new Opening Day Collection projects and/or Special Projects (suchas summer reading programs, grant spending projects, renovations, etc.), communicatingaccount setup needs to Account Services, and ODC Order entry/reporting.-Serves as the project manager working together with sales, systems, bids/ contracts, accountservices, collection development, transportation, and ILS operations to develop the project planand timeline.-Provides input for Requests for Proposals (RFPs) and forma bids when specialized ODCrequirements are requested.-Identifies, sets and implements policies in conjunction with management regarding ODCservice procedures.-Manages customer meetings as needed to establish project milestones and set deadlines forinternal departments and external customers throughout the life cycle of the project.-Conducts regular updates with customers and internal associates to ensure alignment and thatproject deadlines and timelines are met.-Ensures ODC customer setup and integration meet ILS contractual obligations.-Serves as primary contact between the customer and ILS coordinating cross-departmentalefforts as needed, through project delivery.-Identifies process improvement opportunities and makes recommendations to become moreefficient with ODC project workflow.-Monitors competitor offerings and customer requirements to determine new or enhanced ODCproducts and services.-Establishes, participates, and reports on projects in a regular status meeting with internalstakeholders and other management meetings as requested.-Cataloging subject matter expert for Account Services Department. Show less • Assist in the setup of new accounts for library customers.• Perform original and copy cataloging of books and multimedia materials for academic and public libraries.• Train new catalogers, assistant catalogers and library technicians, both new and current employees.• Audit records for quality and provide feedback for catalogers and assistant catalogers as needed.• Maintain communications with customers in regard to file delivery and cataloging questions.• Create and maintain documentation for multiple customer accounts.• Attend professional development webinars to remain up to date on current cataloging practices.• Assisted in the transition of library accounts from one distribution center to another (Nashville to Fort Wayne).• New Employee Ambassador: help new employees become acclimated to Ingram work culture by providing companionship and answering questions. Show less • Supervised 10 catalogers and 4 assistant catalogers.• Maintained workflow for multiple academic library accounts.• Performed original and copy cataloging of books and multimedia for academic, K-12 and public libraries.• Trained new catalogers, assistant catalogers and library technicians, both new and current employees.• Audited records for quality and provided feedback for catalogers, assistant catalogers as needed.• Maintained communications with customers in regard to file delivery and cataloging questions.• Created and maintained documentation for multiple customer accounts.• Attended professional development webinars to remain up to date on current cataloging practices.• Arranged professional development webinars for the cataloging department. Show less

  • Opening Day Collection Manager

    Jan 2024 - now

  • Cataloger

    Jan 2013 - Dec 2023

  • Cataloging Supervisor

    Jun 2011 - Dec 2012

  • Cataloger

    Oct 2007 - May 2011