Sonia Zimmerman

Experience

• 

  CSA Group

  May 2011 - Aug 2011

  Public Relations Intern

  • Assisted in creating a new logo and tagline for the company’s rebranding• Created a fact sheet and brochure for the company’s rebranding for both internal and external use• Prepared a project proposal for CSA’s involvement in the Haiti Reconstruction Project• Prepared a byline article to position CSA’s renewable energy standards• Performed research on various subjects to assist in the development of new projects

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  The Beer Store

  Jan 2014 - Jan 2017

  • Assisted in developing and executing a new marketing strategy to correlate with the new branding structure• Participated in weekly meetings to track the progress of the rebranding project• Wrote monthly beer and food pairing articles for the updated website to coincide with the new Amber theme• Coordinated and attended industry trade shows• Created and managed the Beer Store Google Plus account and other social media platforms• Assisted setting up promotional events in store and trade shows• Tracked payments of website advertisements Show less

  • Supervisor / Customer Service Representative

    Sept 2011 - Jan 2017

  • Marketing Intern

    Jan 2014 - Aug 2014
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  Cool Beer Brewing Co.

  Jan 2016 - Jan 2017

  Customer Service Administrator / Logistics Coordinator

  • Facilitated product distribution to Beer Stores, LCBOs, and licensees • Prepared orders by generating invoices and reconcile payments • Educated new and existing customers on the Cool Beer product line• Provided exceptional customer service to customers and suppliers • Managed the retail section of the brewery• Directed calls and emails to the appropriate departments • Coordinated private events at the onsite banquet room • Assisted in various warehouse and administrative duties Show less

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  Brewers Distributor Ltd

  Jan 2017 - Jun 2019

  • Provided leadership and front-line supervision of employees in an automated and unionized warehouse environment• Responsible for operating and trouble shooting robotic automation equipment• Developed solutions to complex robotic problems with a strong eye for detail• Responsible for performance management and evaluation of employees• Coordinated and monitored transportation routes and deliveries• Reviewed shipments before releasing them for delivery to ensure quality and accuracy• Responsible and accountable for daily throughput numbers and automation KPI• Identified areas for improvement and implement new operational processes using Lean/Six Sigma principles• Planned, organized, and managed workflows to maintain efficient and effective warehouse operations• Ensured accurate execution of all SOPs• Ensured that customer service targets and goals are successfully met Show less • Ensured quality and accuracy of all inbound and outbound shipments• Scheduled and tracked status of all shipments• Processed empty container returns and recorded empty container inventory• Conducted bi-weekly inventory counts of full and empty goods for internal and external use• Processed credit for confirmed customer product returns ensuring accuracy and appropriate use of reason codes • Ensured accurate execution of all SOPs• Assisted in reporting daily operational KPIs• Ensured that customer service targets and goals are successfully met• Ensured the company’s Health and Safety, Operational and Budgetary efficiencies were met Show less

  • Operations Supervisor

    Jan 2019 - Jun 2019

  • Operations Coordinator

    Jul 2017 - Jan 2019

  • Warehouse Worker

    Jan 2017 - Jul 2017
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  Pure Sunfarms

  Jun 2019 - Feb 2021

  • Overall accountability for all activities in the Retail Packaging Department (Retail Pouch, Pre-Rolls, Vape Cartridges, Tinctures, Edibles)• Work directly with the Extraction Department to ensure effective work flow• Identify and implement areas of improvement through Lean/Six Sigma principles• Ensure that all employees work safely and PPE is available and used• Own CAPA investigations and actions• Manage inventory levels and ensure accuracy of inventory movement across all areas of production through an integrated ERP system• Accountable for achieving and exceeding production targets while ensuring quality requirements are met• Establish and maintain relationships with cross-functional departments including Quality, Engineering, and Maintenance to continuously improve production efficiency• Ensure compliance with Health Canada regulations across all areas of production• Support the Compliance team in inventory audits and investigations• Ensure accuracy in the completion of all SOPs during production• Be a strong coach and leader for supervisors, team leads and production staff• Provide timely development feedback for staff• Manage staffing for additional shifts/overtime• Plan and manage the establishment of area budget• Identify and implement cost improvement opportunities Show less • Planned, executed, and monitored a variety of Production projects throughout their lifecycle to ensure that they were completed on budget and on schedule• Oversaw the implementation and development of the Extraction Department• Oversaw the planning and execution of converting all SOPs to electronic format utilizing the Elevated Signals platform• Created clear and detailed work plans to identify action tasks and deliverables needed to successfully complete projects• Created and implemented operational documentation such as SOPs, Work Instructions, manuals, and flow diagrams• Developed and implemented effective reporting and executive summaries to keep project stakeholders informed on key project metrics• Organized and facilitated meetings to report and discuss project status and enable interactive discussions on risks to the timeline and determine possible solutions• Outlined processes and structure to identify clear lines of ownership and decision rights• Developed relationships with cross-functional teams to ensure requirements of project completion were met from all areas of the business• Provided leadership and support to team members and worked closely with stakeholders to plan and schedule activities Show less • Oversaw the planning and execution of the Retail Packaging department• Optimized packaging processes and implemented improvements to all secondary processing departments through Lean/Six Sigma principles• Managed daily production activities and reported operational KPIs• Worked closely with the Operations and Compliance team to develop and implement all working procedures of production• Created and implemented operational documentation such as SOPs, Work Instructions, manuals, and process flow diagrams• Created and administered training programs and work instructions to the staff• Met and exceeded production targets and remained in constant communication with the Operations team and Production Manager regarding variances from daily goals• Ensured all areas of the Retail Packaging department operated in accordance with all SOPs, safety standards, and Health Canada requirements• Oversaw daily pre-inspections and post-inspections of all automated machinery• Maintained the highest levels of cleanliness and sterility inside the production area. • Oversaw the daily logging of production room activities including automated machinery inspections, active processing, sanitation, and general cleaning• Served as a resource and point of contact for processing staff, paying specific attention to the health and safety requirements of workers in the processing facility Show less

  • Packaging Manager

    May 2020 - Feb 2021

  • Operations Analyst

    Sept 2019 - May 2020

  • Production Supervisor

    Jun 2019 - Sept 2019
• 

  Labatt Breweries of Canada

  Feb 2021 - now

  Logistics Manager

  • Accountable for managing warehouse operations which includes line feed, receipts and shipments of full goods to meet service, cost, productivity, health and safety / environment and quality (HACCP, quality index) standards and targets. • Strong understanding of the facility budget and actual performance, allowing for proactive identification and implementation of cost improvement opportunities.• Create a productive working environment with the team and provide feedback/coaching as required for development. • Proactively lead and execute health, safety and environment programs within all brewery/warehouse facilities to ensure a safe and productive working environment for all employees.• Inventory accuracy within the Brewery warehouse operations and satellite facilities.• Accountable for problem solving initiatives to improve identified areas of warehouse operations.• Build strong working relationships with internal peers and external contacts. Liaise with centralized planning and materials team to ensure inbound and outbound supply chain continuity and optimization.• Process management facilitated by the use of SAP, Management Control & Reporting System, WMS, and Lean/Six Sigma program Show less