Pertti Lehtinen

Experience

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  KONE

  Jan 1993 - Jan 1996

  Project manager. Design engineer
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  KONE

  Jan 1997 - Jan 1998

  Project manager

  Lead new product implementation to Asian markets and Asian supply

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  KONE

  Jan 1999 - Jan 2001

  Project manager

  Global responsibility for field method, process and sales support material development of a new product line. Implementation of the new product line to Asian markets and to China factory

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  KONE Finland

  Jan 2001 - Jan 2002

  Process development manager

  Acting as process development manager as well as marketing and installation manager for KONE Finland

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  KONE

  Jan 2003 - Jan 2007

  Responsible for KONE's escalator product portfolio, product roadmaps and product marketing. Member of corporate wide sales pricing program team. R&D program manager

  • Director, Product portfolio

    Jan 2005 - Jan 2007

  • Program manager. Project manager

    Jan 2003 - Jan 2005
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  KONE Russia

  Mar 2008 - Feb 2011

  Service Business and Operations Director

  Responsible for KONE Russia´s service and modernization business, installation, logistics and operations development. Project leader for SAP and KONE Way implementation to Russia

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  KONE Elevators Oy

  Jan 2011 - Feb 2017

  General manager for KONE’s distributor sales in Africa and Central Asia, managing sales channel of 25 authorized distributors covering 60 countries. Transforming team of 24 professionals to work remotely from many locations and focus on growth, safety and quality through partner development. Acquisition of new distributors and implementation on new digital tools. Extensive travelling in distributor countries to maintain relationship and support partner relationship. Harmonization of tools and systems and implementation of ISO9001 into unit. Show less

  • Managing Director, KONE Distributor Operations

    Jan 2013 - Feb 2017

  • New equipment business director

    Jan 2011 - Dec 2012
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  KONE

  Mar 2017 - now

  Transformation lead for "Accelerate: Customer service & Admin" strategy stream. Delivering step-change in KONE's customer facing activities and back-end administrative efficiency. Member of KONE Way Global Team. In charge of developing professionalized KONE Way for Customer Service front office functions and back-office administration. KONE Way is how KONE runs its business and implements its strategy fast and in a common way to improve customer service experience, employee satisfaction and business performance. Show less

  • Head of Portfolio Management, Change and Analytics, KONE Supply Chain

    Jul 2023 - now

  • Head Of Portfolio Management, Change and Analytics, KONE Operations Development

    Jun 2021 - Jul 2023

  • Portfolio Manager

    Jun 2020 - May 2021

  • Program Director

    Mar 2019 - Dec 2020

  • Director, KONE Way Customer Service

    Mar 2017 - Feb 2019