Anna Ostrander

Experience

• 

  Cranberry Cinemas

  Mar 2016 - Mar 2018

  Customer Service Representative

  As a part of the Cranberry Cinemas team, I assisted customers with all concession and box office transactions while providing quality customer service. I also maintained cleanliness of theaters and ensured customer satisfaction to the best of my ability.

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  Eat n Park Restaurant

  Dec 2018 - Aug 2022

  Server & Customer Advocate

  Develops rapport with guests and assists in generating repeat business by providing exceptional customer service. Utilizes time management skills to effectively handle a high volume of customers and care for their needs. Promptly resolves customer issues prior to escalation.Works collaboratively with management and staff to maximize customer satisfaction.

• 

  UPMC Presbyterian Shadyside Hospital

  Jan 2021 - Jun 2021

  Care Attendant

  Engaged with patients to provide emotional support and compassionate care to promote quality outcomes.Changed bed linens and provided personal care for patients as needed.Assisted in maintaining a safe and clean environment while following proper infection control standards.Effectively communicated patients' needs to the assigned RN or doctor.

• 

  UPMC Mercy

  Aug 2021 - Aug 2022

  Patient Care Technician

  Obtains vital signs and reports results to staff nurse or physician to identify abnormal findings. Promotes patient satisfaction and comfort by assisting with daily living needs.Executes proper safety precautions through hourly rounding, repositioning patients, and maintaining a clean hospital room free of hazards.Performs wound dressing changes, bladder scans, and obtains specimens on patients.

• 

  UPMC Children's Hospital of Pittsburgh

  Jul 2022 - Jul 2024

  Professional Staff Nurse
• 

  Blue Ridge Health

  Aug 2024 - now

  School Based Health Nurse