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Joseph Via

Joseph Via

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location of Joseph ViaWashington DC-Baltimore Area

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  • Timeline

  • About me

    Operations Management & Product Implementation | 5+ years of experience in customer and client services

  • Education

    • The Notre Dame School | Managua, Nicaragua

      -
      High School International Baccalaureate (IB)

    • International Studies Charter School | Miami, Florida

      -
      High School

    • Quinlan School of Business, Loyola University Chicago

      -
      Bachelor of Business Administration (B.B.A.) Economics & Finance

      Activities and Societies: Association of Latino Professionals For America (ALPFA) | Member Investment Baking and Financial Markets Association (IBFMA) | Member Economics Forum | Member Rambler Investment Fund (RIF) | Member

  • Experience

    • Loyola University Chicago | Division of Student Development

      Aug 2013 - May 2017

      -Supervise over 20 student workers ensuring effective use of event scheduling and sales systems-Oversee and prepare events for more than 150 student organizations -Perform cash auditing, sales transactions, shift reports, and crisis response-Maintain building facilities, event spaces, and equipment -Coordinated set up and marketing tasks in order to meet necessary deadlines-Cooperated with coworkers in order to analyze issues and develop strategies to guarantee organizational success-Listened attentively and spoke effectively to faculty, staff and students in regards to events and general inquiries

      • Student Supervisor, Building Manager & Event Manager

        May 2015 - May 2017

      • Events Services and Marketing Team Member

        Aug 2013 - May 2015

    • Marriott Hotels

      May 2014 - Aug 2014
      Banquet Server & Room Services Server

      -Anticipated guests’ service needs and skillfully multi tasked to meet their needs-Consistently adhered to the highest quality expectations and standards-Ensured the highest customer satisfaction before and after every event

    • 1224 W. Albion Ave. | E.J. Kilfoy

      Jun 2014 - Aug 2018
      Assistant Property Manager

      Painting, carpentry, tile work and grouting, dry wall work, insulation work, flooring, caulking, etc.

    • Move-Tastic

      Mar 2017 - Aug 2018
      Foreman & Trainer

    • Heavy Duty Tape

      Dec 2017 - Aug 2018
      Installation Specialist

    • Harris Teeter

      Sept 2018 - Aug 2020
      Assistant Department Manager

    • Iris® Powered by Generali

      Aug 2020 - Oct 2024

      • Global Solution & Training Support

        Nov 2022 - Oct 2024

      • Operations Team Lead

        Mar 2022 - Mar 2023

      • Case Manager & Certified Resolution Specialist

        Aug 2020 - Mar 2022

    • Visa

      Oct 2024 - now
      Client Care Analyst

  • Licenses & Certifications

    • Microsoft Office Specialist (MOS) | Microsoft Excel

      Microsoft
      Aug 2015

    • FCRA Certificate Program for Data Furnishers

      Consumer Data Industry Association
      Sept 2020

    • Certified Identity Protection Advisor

      Identity Management Institute
      Jan 2022

  • Honors & Awards

    • Awarded to Joseph Via
      The Ignatian Spirit Student Employment Team of The Year Award Excellence Awards—Student Employment | Loyola University Chicago 2016 This award celebrates the successful collaboration and accomplishments of a student employment team, also known as the "Outstanding Team Award".
    • Awarded to Joseph Via
      Nomination The Society for Collegiate Leadership & Achievement Oct 2015 Received nomination for membership based upon on academic progress and strong GPA.
    • Awarded to Joseph Via
      The Iganatian Spirit Student Employment Team of The Year Award Excellence Awards—Student Employment | Loyola University Chicago 2014 This award celebrates the successful collaboration and accomplishments of a student employment team, also known as the "Outstanding Team Ward".
    • Awarded to Joseph Via
      Hall Council of the Year award Residence Hall Association (RHA) | Loyola University Chicago 2013
    • Awarded to Joseph Via
      Rambler Award for Leadership Scholarship Loyola University Chicago 2013
    • Awarded to Joseph Via
      The 2012 Bridge to Loyola Rambler Award Loyola University Chicago Aug 2012 Upon the nomination of the staff and faculty to the Bridge to Loyola Program I was presented this award in recognition of your commitment to the Loyola community and mission.

  • Volunteer Experience

    • ELI - Project & Program Coordinator

      Issued by Crossing Thresholds Inc. on Nov 2021
      Crossing Thresholds Inc.Associated with Joseph Via

    • Volunteer

      Issued by Crossing Thresholds Inc. on Jun 2010
      Crossing Thresholds Inc.Associated with Joseph Via

    • Volunteer

      Issued by Special Olympics Florida on Jan 2010
      Special Olympics FloridaAssociated with Joseph Via

    • Mentor & Tutor

      Issued by Chicago HOPES for Kids on Sept 2016
      Chicago HOPES for KidsAssociated with Joseph Via

    • Protocol/Media Services, Language Services/Translator, Guest Services, Hospitality/Guest Management

      Issued by Copa America 2016 Local Organizing Committee on May 2016
      Copa America 2016 Local Organizing CommitteeAssociated with Joseph Via

    • Co-Founder | VP of Treasury

      Issued by FIFA Club | Loyola University Chicago on Oct 2015
      FIFA Club | Loyola University ChicagoAssociated with Joseph Via

    • Mentor | VP of Marketing

      Issued by Moneythink on Jan 2015
      MoneythinkAssociated with Joseph Via

    • Volunteer & Tutor

      Issued by Loyola4Chicago | Loyola University Chicago on Jan 2012
      Loyola4Chicago | Loyola University ChicagoAssociated with Joseph Via

    • Finance Coordinator

      Issued by Residence Hall Association | Loyola University Chicago on Sept 2012
      Residence Hall Association | Loyola University ChicagoAssociated with Joseph Via

    • Volunteer & Translator

      Issued by Operation Smile on Jan 2010
      Operation SmileAssociated with Joseph Via

    • Volunteer & Group Leader

      Issued by TECHO | TETO on Jan 2010
      TECHO | TETOAssociated with Joseph Via

    • Volunteer

      Issued by CONANCA on Jan 2010
      CONANCAAssociated with Joseph Via

    • Volunteer

      Issued by Teletón - Nicaragua on Jan 2010
      Teletón - NicaraguaAssociated with Joseph Via