Deep Enrich
Ahmed Ali Latif
Incident Management Specialist
195 followers
Egypt
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About me
Technical support engineer 2 at Dell technologies
Education
The German University in Cairo
2013 - 2018Bachelor of Engineering - BE Electrical, Electronic and Communications Engineering Technology/Technician
Experience
Orange Business Services
Sept 2018 - Mar 2022Incident Management Specialist
Dell Technologies
Mar 2022 - nowTechnical support engineer 2 at Dell EMC
Licenses & Certifications
- View certificate
Specialist – Systems Administrator, PowerProtect DD Version 3.0
Dell TechnologiesSept 2023
- View certificate
Specialist – Implementation Engineer, PowerProtect DD Version 3.0
Dell TechnologiesSept 2023 - View certificate
Associate - Information Storage and Management Version 4.0
Dell TechnologiesApr 2022 - View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Mar 2025 
ITIL 4 Foundation Certificate in IT Service Management
PeopleCertSept 2024- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftMay 2025
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