Ricardo Leon

Experience

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  The Church of Jesus Christ of Latter-day Saints

  May 2017 - Aug 2017

  Training Specialist

  • Coached groups of 9 to 12 volunteers to interact and communicate effectively with people in a foreign language.• Coached groups of 9 to 12 volunteers in the organization on how to enhance their teaching skills.• Helped to improve their abilities to interact effectively with people in a foreign language.• Taught them a foreign language (Spanish).• Created daily reports on 9 to 12 volunteers from the organization.

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  Lions Digital Agency

  Jan 2018 - Dec 2019

  • Implemented social media campaigns, assessed strategies & analyzed digital marketing analytics to identify business market trends.• Engaged with our digital marketing specialists to ensure the timely implementation of targeted campaigns.• Oversaw the implementation of digital marketing strategies for different clients, from planning to execution.• Regularly met with account managers as well as clients to analyze results and improve their digital marketing strategies.• Performed Social Media Audits and thorough analysis of businesses and individuals' digital presence. Show less

  • Agency Director

    Apr 2019 - Dec 2019

  • Strategy Manager

    Jan 2019 - Apr 2019

  • Account Manager

    Sept 2018 - Jan 2019

  • Senior Social Media Specialist

    Jan 2018 - Sept 2018
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  Disruptive Advertising

  Jul 2019 - Mar 2020

  Analytics Intern

  -Executed comprehensive business data audits to assess clients' marketing efforts and understand customer personas as well as market segment behavior patterns.-Crafted strategic online marketing recommendations and business insights for enterprise level & mid-size businesses, improving advertising campaign effectiveness and increasing ROI.

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  Brigham Young University - Idaho

  Sept 2020 - Dec 2021

  Project Manager - Customer Experience

  -Led a team through the development of a student-centered online platform from inception to completion to support the academic community, ensuring a timely delivery in alignment with university objectives.-Built relevant metrics, identified project scope, and managed timelines & expectations. Monitored KPIs weekly.-Proactively identified and resolved technical issues. -Designed, tested & measured the impact of new features.-Communicated results clearly to technical & non-technical staff, senior leaders, and executive stakeholders.-Gathered and analyzed user feedback from surveys, polls, and real time comments to optimize UX. Show less

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  BYU-Pathway Worldwide

  Jan 2022 - Apr 2022

  Data Science Intern

  -Implemented interactive dashboards, ad-hoc reports, and data visualization solutions with PowerBI.-Performed quantitative analyses on company performance and identified trends and patterns to tackle organizational issues. -Answered relevant questions from leadership through evidence-based insights.

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  C.R. England

  Jun 2022 - Aug 2024

  Fuel Analyst

  -Identified adequate data sources for concurrent ad-hoc projects and implemented advanced ETL SQL workflows.-Modified and transformed large datasets from diverse governmental & private sources.-Created multiple visual reports representing key industry data and company performance for stakeholders.-Conveyed insights from ad-hoc reports to senior leadership using various formats to enable deliberate action.-Managed the company’s data warehouse and provided back-end data pipeline maintenance services.-Maintained and carefully organized documentation of data assets, SQL scripts, and automated stored procedures. Show less

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  University of Utah

  Sept 2024 - now

  Prospect Management Analyst

  -Collaborated with advancement officers to provide strategic, data-driven support in managing and optimizing their donor portfolios. -Generated insights and recommendations to improve fundraiser performance across industry KPIs.-Performed regular audits of our CRM database to maintain data integrity and accuracy.-Partnered with cross-functional teams to resolve strategic issues and inquiries related to prospect management.-Developed trust-based relationships with key partners to manage cross-departmental processes and initiatives. Show less