Ahmed Adel

Experience

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  Raya

  Apr 2011 - Mar 2013

  Level 1 & 2 Service Engineer According to NOKIA Procedures

  Maintenance of NOKIA Phones According to it's Well known Procedures in a Team Work Environment Which i Held the Position of Technical Support in It.

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  Ericsson

  Mar 2013 - Feb 2014

  Microwave Transmission Field Engineer

  New Link (Indoor, Outdoor Units) Installation, Upgrading, Roll Out & Cut Over.

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  Vodafone

  Feb 2014 - Sept 2016

  -Focused in Maintenance Contracts,Costing,P&L Creation and budgeting for the Northern Region with Quarterly profit of 600K. -Awarded the Best Serviced Region Across Egypt for 2 Years in a Row.-Responsible of Alexandria & Delta Area Network Maintenance (13 Gov & 2000 sites) including Remedy Monitoring, Problem Rectification & Preventive Maintenance.-Lead The Remedy Network Monitoring Team.-Ericsson Technical Support for Egypt Northern & Delta Region.-Managing and Focused in Training & Development of 96 employees including Engineers, power Technicians, AC Technicians, Telecom Technicians & Drivers. Show less

  • Operations Manager

    Feb 2014 - Sept 2016

  • Senior Network Field Engineer

    Feb 2014 - Jul 2015
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  Alkan Networks

  Oct 2016 - Jun 2017

  Project Manager

  -Constructing P&L & Cost Study for the Project with 33% Profit Margin which we Have exceeded it by 3 %. -Calculated Financial P&L,Cash Flow, COGS, CapEx & OpEx Cost and Supervision Cost According to The Project Scoop Of Work. -Landed a PO with for 30 Million EGP between my former Company ALKAN Networks and Vodafone for installing new upgrade for SW at Vodafone Telecom Sites. -Trained 10 Teams Consists of 40 Employee in the LTE Installation Process to achieve Maximum Efficiency which is illustrated by the Project Revenue of 36% Profit margin. -Constructing P&L & Cost Study for the Project with 33% Profit Margin which we Have exceeded it by 3 %. -Calculated Financial P&L,Cash Flow, COGS, CapEx & OpEx Cost and Supervision Cost According to The Project Scoop Of Work. -Installing More than 100 LTE Sites with 35% Profit Margin.-Constructing P&L for the Project with 33% Profit Margin.-Negotiate and made Agreements with Contractors, Procurement team & Safety Officers. Show less

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  Lava Mobiles Africa

  Aug 2017 - Sept 2019

  MEA Technical Operations Manager

  -Building A Cost Study for Service department in order to reach 30% Profit Margin and to be self sustained. -Revise Contracts Costs with Subcontractors to Reach Accepted Target of Service Across Egypt. -Responsible of Android Stare OS Sales for Distributors at Egypt, Sudan and Nigeria. -Landed INONE Company (Lenovo Mobile Re seller) As a Android Star OS user in their upcoming Smart Phones. -Negotiated Conversion from SAP ERP to BMC Remedy for smooth Service Centers Operations and Reached an initial Agreement. -Installing New POS system in all Service Centers. -Building 40 Service centers Across Egypt For one of the lead Mobile Phone Manufacturers in Egypt. -Training Over 300 Employees (Area Sales Managers, L1 & L3 Engineers, Retail Executives & Promoters ) Across Africa. -Creating Training Material for Employees From Various Departments With New Launch Specifications, Service Bulletins. -Created and Managed Lava Knowledge Management Portal for Middle East And Africa. -Building 2 Repair Factories in Egypt. -Developing WH Structure & Planning For Spare Parts and Tools for Egypt Business. -Assisting the HOD in All KPIs Related Issues and supervising on all ASMs Across Africa. Show less

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  Huawei Consumer Business Group

  Dec 2019 - now

  • Responsible of 3 Senior Trainers & 7 On ground Trainers across UAE.• Online, Live, Classroom & offline Training Strategy planning aligned with yearly organizational goals.• Project planning of Huawei devices new launches & sales tracking according to product lifecycle scheme & organizational objectives.• Designing Huawei Experience Stores training strategy & Display Guidelines.• Developing products & soft skills training materials matching different device categories.• Organizing & hosting global launch events.• Planning training for key distribution retailers across UAE.• Assisting Marketing with promotional activities such as live streaming and POSM checking. Show less

  • Head of Huawei CBG Retail Training

    Nov 2022 - now

  • Retail Senior Trainer

    Dec 2019 - Nov 2022