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Royal Gifford

Royal Gifford

Customer Service Clerk

Followers of Royal Gifford269 followers
location of Royal GiffordChatham-Kent, Ontario, Canada

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  • Timeline

  • About me

    Business Owner at peelit2feelit.com

  • Education

    • Demontfort University

      1989 - 1990
      Bachelor's Degree Computer Studies

      I studies aspects of Systems Analysis, Hardware problem resolution, Programming and fields of mathematical studies with relation to computers in general. For personal and administrative reasons, it was not possible for me to continue through my second year and thus, I never finished the course.

    • South Kent College

      2002 - 2003
      NVQ Business Administration

    • Norton Knatchbull School for Boys

      1987 - 1989
      A-Levels Math, Physics & CDT

  • Experience

    • Alliance & Leicester Plc

      Jan 1994 - Jan 2003
      Customer Service Clerk

      The bank downsized its call center operations in August of 2003.Dealing with incoming calls in a call centre environment for one of the largest banks in England. Efficiently managing queries regarding banking transactions, solving issues with these items with responsibility to refund charges where applicable. Cross selling of other bank products such as lines of credit, credit cards, loans and mortgages. Some time spent in a team leader/manager roll to cover for vacations and illness, in charge of 20+ clerks. Project assistant developing a new sales monitoring system automated through Microsoft Excel. New systems trainer for the region when systems were upgraded, responsible for training of all staff. Exibir menos

    • YA Canada Corp

      Jun 2006 - Jan 2006
      Customer Service Advisor

      Dealing with incoming calls relating to rebate enquiries on various products through various companies such as Pepsi.Family ill health made it necessary to resign the position.

    • Investors Group Financial Services Inc.

      Jan 2007 - Nov 2011

      Dealing with 400+ client base ensuring processes and business transactions are dealt with promptly and efficiently. Communicating with clients and other departments to ensure an environment of confidence and courtesy is conveyed. Filing and prep work for all client transactions to support in the effective running of an established business of 20+ years.Providing structure to the existing business system by updating methods and incorporating new ideas to increase productivity over the long term.Supplying a working knowledge of processes and providing a support structure for the Branch Manager’s team of consultants and recruits, thereby assisting them in growing their businesses. Exibir menos I ran my own business model working in the field of comprehensive financial planning services. Through study within the time of being with Investors Group, I gained my MFDA licensing and my LLQP license. I worked to bring together all aspects of mutual funds, life, disability, critical illness and long term care insurances, personal benefits, group products and thus build a tax efficient blend geared to the individual needs of the client. Problem Solving and support were the foundation of the business structure bringing clarity, confidence and peace of mind. Exibir menos

      • Executive Assistant

        Jan 2011 - Nov 2011

      • Consultant

        Jan 2007 - Jan 2011

    • Certified Solar

      Jan 2011 - Jan 2013
      Renewable Energy Consultant

      Free Site Evaluations for the purpose of ascertaining if a property qualifies to participate in the MicroFIT program and earn up to $200,000 by supplying green energy to the grid.

    • At her majesty's pleasure :)

      Nov 2011 - Jan 2011
      Seeking Employment

      Networking with various friends and acquaintances to open as many opportunities as possible to create a position that meets my needs and goals.

    • ACN Canada

      Jan 2012 - Jan 2014
      Business Owner

      Adding to my repertoire. I might be able to save you money on the things you will pay for most of the rest of your life, I might not, but it doesn't cost you anything to find out.

    • Isagenix

      Jan 2013 - Jan 2015
      Consultant

      Simply the only place to look if you want to get well, fit, reduce stress and generate yourself an alternative income stream. The products are impeccable and unbeatable.

    • GIA WELLNESS

      Jan 2013 - Jan 2016
      Business Owner

      Consultant advising people on products to help keep you well.

    • Citi Solar

      Jan 2014 - Jan 2014
      Solar Energy Consultant

    • Concentrix

      Jan 2014 - Jun 2019
      Customer Service Representative

    • Experior Financial Group

      Jun 2014 - Jun 2017
      Financial Advisor

      Examining clients financial position and using the tools I have available to construct a plan for them that will get them to a better place in as shorter time as possible.Through the use of lending, investments and Insurance, all possible avenues for improvement can be covered.

    • Connie 'n' Royal

      Jan 2019 - Nov 2023
      Digital Marketing Business Owner

    • TekSavvy Solutions Inc.

      Jun 2019 - Jan 2021
      Dual Role Account Manager

      Bringing you the finest healthy beverages to help support your immune system. Contact me for more information.

    • The Super Patch Company

      Jan 2023 - now
      Team Lead

  • Licenses & Certifications

    • Mutual Fund Licence

      MFDA

    • NVQ Levels 1 & 2

      National Vocational Qualifications UK
      Jul 2003

    • LLQP Insurance Licence

      FSCO
      Oct 2010

  • Volunteer Experience

    • Volunteer

      Issued by Goodfellows, Chatham
      Goodfellows, ChathamAssociated with Royal Gifford