Charles Ferm

Experience

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  Triton Services

  Jun 2002 - Oct 2007

  Senior Systems Admin

  - I am the senior systems administrator for five corporate offices on the east coast. I administer active directory in a Windows 2003 network consisting of five domains and three Exchange 2003 mail servers. Our servers are protected by Symantec 10.1 Enterprise Edition, Web, SMTP Gateway and Mail Security 4.6. I backup all servers using DLT tape devices and store backup tapes in fire safes and offsite storage. I support VPN access using Windows 2003 Routing and Remote Access using L2TP. I am responsible for all connections, cabling, Cisco switches, routers, hubs and bridges as well as our wireless users using both WPA and WEP. I provide PKI in the Enterprise with multiple CA’s. I also provide firewall protection on our external router. Being the sole sys admin for Triton Corporate has provided me with in depth experience in purchasing of hardware/software and better hosting for our sites. Our offices include a variety of different connections ranging from T1, DSL, cable to satellite. I also keep all hardware and software licenses up to date in a complex inventory. Show less

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  Patriot Technologies

  Jan 2007 - Jan 2008

  Systems Administrator

  Patriot Technologies is a veterans based consulting service, currently in the process of upgrading out-of-date systems for the Veterans Affairs in Baltimore MD. For the past five months, I have been involved with network discovery & disaster recovery for a poorly dilapidated network. New strict codes and security procedures have been put into place by the VA, and it is my job to see to it that they are implemented. A main part of the process is joining our domain into a single domain WAN. Among many of the obstacles are old hardware/software, ‘ancient’ applications, and web sites that are all in need of a decade of updates. I am currently in charge of over 50 servers and approximately 50 workstations. I am also working with fellow programmers to help them with the transition to modern times. I am using all prior knowledge I have learned in the past 15 years to help me in this overwhelming task. Show less

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  Tidelands Bank

  Mar 2008 - Dec 2014

  Systems Administrator

  Working alongside another administrator maintaining, upgrading and securing all communications, network, banking systems & applications. The majority of hardware used includes IBM, HP, Juniper and 3Com. The software used are 2008/2012 servers, Win7 virtualized enviroment along with a plethera of Fidelity-based banking applcations. It's updated by SCCM 2007 & WSUS. Citrix Xendesktop VM's are accessd via Citrix Access Gateway. VMWare ESXi 5.0 is used. This also includes a wide range of online banking, telephone banking, auditing and remote deposit systems. VMware is used in conjunction with HP 3Par SAN to keep the virtual systems redundant with a CoLo offsite location. A complex WAN keeps all remote branches toghether as well as the integrated 3Com digital phone system. Symantec AV v12, Trend Micro Deep security, Sonicwall and Websense are used to protect. Exchange 2010 with McAfee email archive and eVault are used for backup and DLP. Show less

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  FermTech LLC

  Feb 2015 - Feb 2016

  Systems Administrator

  I formed my own LLC ‘FermTech’ and began consultant work for the downtown Charleston area. My main project is upgrading a pharmaceutical software company called ‘Carepoint Inc.’ from a small peer to peer network to a Microsoft Server 2012 domain enviroment. I have built them multiple 2012 servers both physical & virtual. From a new file/print server to a Microsoft HyperV 6.2 to a test Citrix enviroment ver 7.6 (XenDesktop & XenApp). The development team uses the Citrix enviroment to test their software. I upgraded the clients to Windows 10 Pro/Office 2016. Installed the latest version of Symantec Endpoint and configured group policy to HIPPA standards. I have documented everything and updated their IT & emergency policy mauals. I upgraded their Sonicwall firewall and Barracuda backup.The company has doubled in size and is running far more secure and efficient. Show less

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  Arctic Slope Regional Corporation

  Jun 2016 - Aug 2017

  Systems Administrator II

  ASRC Federal is vastly growing, and large enviroment of over 1200 servers. My main objectives have been to cleanup Active Directory, re-organize the OU’s and security groups, delete disable hundreds of stale accounts. Re-inventory the entire organization. Also, I have been in charge of patching. I use Symantec Management Platform (aka Altiris) to deploy patches. I have brought their patch compliance numbers up to par in the past 6 months, and performed mass patch remidiation on hundreds of servers. I have delievered file archiving solutions and reports to clean up file servers that are consistantly filling up. Aside from these three main duties, I work with Netapp, VMWare, Trend Micro, print servers, Solarwinds, Infoblox, and Citrix Xendesktop 7.6 to keep the entire organiztion running its day to day operations. Show less

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  SSAI Technologies LLC

  Aug 2017 - now

  IT Specialist

  Customers Supported:• PACE Project Code 427, OCI Project Code 497, MUSTANG Project Code 461Responsibilities: • vSphere 7 & 8– Manage & upgrades of ESXi Hosts & vCenter• Horizon View ver 8 – Manage & support connection broker and Unified Access Gateway• Server Support for DVESTO, MDS Domain, HIVE, PACE, OCI, MUSTANG• Group Policy Management – MDS and NDC domains• PKI support for web-based applications. Securing all sites with SSL certs.• Managed Active Directory & Group Policy via NCAD Active Directory Management Systems (ADMS) • Powershell Scripting – importing AD objects from NDC domain into MDS• Tennable Nessus Security Center – Installed, configured, managed, monitoring & reporting• Veeam Backup & Restore. Increased Stability. Managed and monitored• Splunk Event Log forwarder -Assisted with installation, upgrades and deployment• Symantec Antivirus – Installed, Monitored and updated policies• Security Assessment - Performed system engineering, administration support and IT security support for all mission systems to ensure compliance with FISMA/NASA security requirements and standards• Deliverables: Monthly Inventory- Software & Hardware, Bigfix, Quarterly Vulnerability scans• Management, monitoring, and remote access administration software for Dell, VMware, Microsoft Windows Server and SQL Server.• Supported all customer-deployed variants of Windows, Mac OS, and Linux (Red Hat, Debian, Ubuntu), server configuration, security configuration, network and all customers’ client applications, in both historical and beta testing versions. Show less