Jonathan Young

IBM Corporate Award IBM Jun 2015 Highest award given for outstanding technical achievement in IBM. Given for the design, implementation and delivery of the Technical Health Check Process and Tooling

2015 Gerstner Award for Client Excellence IBM May 2015 This is IBM's most prestigious client service award, given once a year to a team that best exemplifies the IBM Value of "Dedication to every client's success."​While preparing for an initial public offering, the client also was reviewing its long-term strategic outsourcing contract with IBM. The client was looking into many alternatives and solutions. Listening to the client's need to become more agile through greater innovation and standardization, you demonstrated that… Show more This is IBM's most prestigious client service award, given once a year to a team that best exemplifies the IBM Value of "Dedication to every client's success."​While preparing for an initial public offering, the client also was reviewing its long-term strategic outsourcing contract with IBM. The client was looking into many alternatives and solutions. Listening to the client's need to become more agile through greater innovation and standardization, you demonstrated that redistributing a contract amongst many technology partners would compromise the client's speed and predictable performance. This team put the client first, focusing on service quality with full transparency. You fostered a strategic dialogue between the client’s executives and IBM senior leaders, thus building personal relationships and trust, which increased confidence in IBM. As the client relationship evolved, you united to get it done -- integrating teams across IBM to design a solution that surpassed the client's expectations. Your innovative proposal of an agile, dynamic and standardized Cloud environment addressed both security and regulatory requirements. And by bringing the right expertise to bear, you have generated interest at the client for new IBM solutions leveraging Watson and Apple enterprise offerings. This team demonstrated IBM's Purpose –- to be essential –- by turning a traditional strategic outsourcing opportunity into a leading-edge financial services transformation that is creating new value for the client and its customers. Show less