Ashlee Huff

Experience

• 

  Franciscan St. Elizabeth Health

  Oct 2008 - Aug 2010

  Pharmacy Technician
• 

  Spectrum Health Systems

  Aug 2010 - Aug 2014

  ● Implement wellness programs and services for The City Of Lawrence & Pike Township.● Tabulate, organize and present monthly report outcomes. ● Manage, lead, and organize the health coaching department tasks, programs, and staff.● Implement processes to improve the efficiency of the department. ● Guide high health risk individuals through the trans-theoretical model of behavior change via effective use and understanding of motivational interviewing and intrinsic health coaching.● Organize, present, and analyze coaching outcomes and reports.● Compose and publish topical education materials and monthly e-newsletters. ● Provide comprehensive health screenings complete with full lipid panel, blood pressure, and body composition.● Clearly interpret and explain cholesterol, glucose, A1C, body mass index, body fat percentage, and blood pressure results in a detailed consultation.

  • Wellness Coordinator

    May 2014 - Aug 2014

  • Senior Health Coach

    Aug 2013 - May 2014

  • Health Coach

    Jun 2011 - Aug 2013

  • Health Educator

    Aug 2010 - Jun 2011
• 

  Verve Health

  Aug 2014 - Jun 2016

  Health Coaching Manager

  ● Collaborate with executive team members in the planning, staffing, and development of the Verve Health Coaching program.● Assess and resolve gaps in care by organizing, presenting and developing new programs and trainings.

• 

  TMS Health, a Xerox Company

  Aug 2016 - Nov 2017

  Customer Care Specialist

  ● Provide quality and efficient technical support to Accu-Chek Diabetes Care Customers.● Acquired a comprehensive knowledge of Accu-Chek Diabetes Care products and Accu-Chek troubleshooting processes.

• 

  Roche

  Nov 2017 - now

  ● Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions. ● Serves as the “face” of the HR Shared Service Center (HR SSC) and first point of contact for all customer inquiries including, but not limited to, HR programs, policies, practices and tools, Benefits Administration, Payroll/Time Administration, Training, and HR information systems and tools.● Organize and identify department training opportunities. ● Provide exceptional customer service experience. Show less

  • Product Consultant

    Aug 2022 - now

  • Customer Support Representative - Order Fulfillment

    Oct 2020 - Aug 2022

  • HR Service Desk Specialist

    Jan 2019 - Oct 2020

  • Customer Care Specialist

    Nov 2017 - Jan 2019